IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT) . This Reforecast of the IoT space shows that by 2026, there will be over 66 billion devices active globally. 2020 will see growth decline to 9.3 percent with Asia-Pacific accounting for a large share of that growth. EMEA region will be the slowest to recover with the r...

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  2. 22 Aug 2022  |  North America  |  Market Research

    Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America

    Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth

    The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...

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  3. 29 Jul 2022  |  North America  |  Market Research

    Digital Employee Experience Management Platform Growth Opportunities

    Enhancing Employee Satisfaction with New Technology

    Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platforms, which first started gain market prominence in 2019, help companies monitor employee interactions with corporate ...

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  4. 21 Jul 2022  |  North America  |  Market Research

    North American Data Center Colocation Services Growth Opportunities

    Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential

    Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...

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  5. 10 Mar 2022  |  North America  |  Frost Radar

    Frost Radar™: Global Hybrid Cloud Management Platform Market, 2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As enterprises increase their use of both cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. For pla...

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  6. 04 Feb 2022  |  North America  |  Market Research

    Strategic Partnerships and Expanding Set of Mission-Critical Communications Capabilities Power North American Mobile Situational Awareness Market

    Wireless Carriers Play Key Role in Driving Industry Growth

    With top tier wireless carriers making situational awareness a key component of their hugely strategic public safety initiatives and with first responder communications and guidance becoming more critical in tumultuous times, Mobile Situational Awareness (MSA) solutions are of keen interest in the North American market. This study defines MSA a...

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  7. 28 Jan 2022  |  North America  |  Market Research

    Global Low-Power Wide-Area Networks (LPWAN) Market, Forecast to 2025

    LPWAN Technologies to Shape the Future of Massive IoT, Allowing Many Use Cases to Scale

    Low power wide area network (LPWAN) is a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, longer battery life, cost savings in operations,...

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  8. 14 Dec 2018  |  North America  |  Market Research

    Wireless Carrier Strategies and Growth Opportunities in Mobile Worker Apps Market, 2018

    Leveraging Mobile Business-to-Employee Solutions in a Highly Competitive Market

    Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...

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  9. 28 Nov 2018  |  North America  |  Strategic Forecasting

    State of the Cloud 2018 - Results from the 2018 Frost & Sullivan Cloud User Survey

    For businesses operating in 2018, the “cloud journey” has been superseded by the “digital transformation journey.” Rather than an end unto itself, the cloud is now recognized as a means to achieving the agility, speed to market, innovation, and value they need to compete in the digital economy. Cloud services provide a strong foundation to ...

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    Special Price $2,250.00 save 25 %

  10. 16 Nov 2018  |  North America  |  Tracker

    Global Cellular Internet of Things (IoT) Connections and Connectivity Market, Forecast to 2024

    Cellular IoT Connections to Grow Rapidly as Low Power Networks and 5G Drive Adoption

    This study provides the market size and forecast for Cellular IoT connections and connectivity revenue for cellular network operators. This global study is segmented by regions, namely, North America, Latin America, Europe, Middle East and Africa (EMEA), and Asia-Pacific. All connections and connectivity revenue forecasts are provided for the follo...

    $4,950.00

    Special Price $3,712.50 save 25 %