IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 07 Jul 2020  |  North America  |  Market Research

    North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

    Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact

    This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...


    Special Price $3,712.50 save 25 %

  2. 08 Jun 2020  |  North America  |  Market Research

    Helping Businesses Accelerate Their Cloud Journeys in the Post-COVID-19 Era

    Growth Opportunities for Cloud and Managed Services Providers

    In the fast-paced global economy, a successful business must be an agile business—one that can anticipate and respond quickly to changing economic, regulatory, and market conditions. However, no one anticipated the COVID-19 pandemic, which has tested just how agile companies are. With no time to gather data, consider options, install systems, or ...


    Special Price $1,837.50 save 25 %

  3. 21 May 2020  |  North America  |  Frost Radar

    FROST RADAR™: Mobile Handset Market, 2020

    Benchmarking Future Growth Potential

    Colloquially referred to as cell phones, mobile handsets have a primary function to serve as a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones with the primary distinction between e...


    Special Price $3,712.50 save 25 %

  4. 12 May 2020  |  North America  |  Market Research

    Global Internet Protocol Proxy Networks Market, Forecast to 2025

    IPPNs Help Enterprises Gather the Competitive Data They Require

    Web sites make regular changes to their information based on the Internet protocol (IP) address, location, and demographic attributes of visiting users. As a result, companies must perform competitive analyses, price comparisons, and data extraction, as simulated users, to capture this customized information. Companies not familiar with these Web s...


    Special Price $3,712.50 save 25 %

  5. 29 Apr 2020  |  North America  |  Market Research

    Post-Pandemic Growth Opportunity Analysis of the Global E-Learning Market

    Lecture Capture Solutions Have Quickly Become Crucial to Business and Educational Institution Ecosystems

    This research measures the impact of COVID-19 on the global e-learning market. The e-learning ecosystem follows the entire learning flow: content creation with lecture capture solutions (LCS); publishing with massive online open courses (MOOCs) and dynamic publishing tools; management with learning management solutions (LMS); creating opportunities...


    Special Price $3,712.50 save 25 %

  6. 24 Apr 2020  |  North America  |  Frost Radar

    FROST RADAR™: Global Big Data Analytics Market, 2020

    Benchmarking Future Growth Potential

    This Frost Radar focuses on the global Big Data analytics market. It divides the market into 2 major segments: data discovery and visualization (DDV) and advanced analytics. Both are experiencing a growing interest from investors and have attracted millions of dollars in funding committed to product enrichments, expansion into new industry vertical...


    Special Price $3,712.50 save 25 %

  7. 16 Apr 2020  |  North America  |  Market Research

    Data Protection & Management in Light of COVID-19

    The novel corona virus has forced companies into telework with little to no preparation. In this environment, it is critical to protect corporate data, and ensure that protection spans your entire IT environment, regardless of where employees are working or who is staffing the corporate data center. The best protection is a modern, cloud-based data...


    Special Price $2,250.00 save 25 %

  8. 14 Mar 2020  |  North America  |  Market Research

    Countering Pandemic, Remote Working Gets Wider Acceptance and May Be the New Norm

    How COVID 19 is accelerating adoption of collaboration tools and overall shift of mindset

    The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemente...


    Special Price $1,125.00 save 25 %

  9. 05 Mar 2020  |  North America  |  Market Research

    Selling Mobile Worker Apps in the Small and Mid-sized Business (SMB) Sector, U.S. and Europe, 2020

    SMBs are a Driving Force Behind Mobile Worker Applications Growth

    This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...


    Special Price $1,125.00 save 25 %

  10. 20 Feb 2020  |  North America  |  Market Research

    Wireless Carrier Strategies and Opportunities in the North American Mobile Workforce Apps Market, 2020

    Leveraging the App Reseller Role to Sell Adjacent Services, Improve Positioning, and Decrease Churn

    This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost...


    Special Price $1,125.00 save 25 %