IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 13 Oct 2017  |  Global  |  Market Research

    Global IoT Platforms Trends, 2017

    As Commoditization Increases, Ecosystem Strength will be the Key Differentiator

    Platforms are a critical part in the IoT ecosystem as they enable a common framework for different stakeholders to use. For companies looking to utilize IoT to improve their products and services, the platforms are an essential medium to access data and insights, and run applications. Advanced technologies further add value to the platform services...


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  2. 11 Oct 2017  |  Africa  |  Market Research

    African Oil & Gas Industry Digital Transformation, 2016

    Understanding Digital Transformation in the Context of Africa's Oil & Gas Industry

    Data acquisition (DAQ) systems are growing exponentially in complexity due to technology convergence and the advent of the Internet of Things (IoT). In addition, the technical engineering deficit in organizations across industries is growing. Comprehensive DAQ systems and innovative software solutions and services will be in high demand by engineer...


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  3. 06 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Kuwait Cloud Computing Market—Macro Outlook and Technology Trends, 2017

    Cloud Service Providers’ Association with Telcos Critical to Expand Portfolio

    This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...


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  4. 28 Sep 2017  |  Asia Pacific  |  Market Research

    Singapore Data Center Market, Forecast to 2023

    Hyperscale Cloud Computing Vendors Driving Strong Uptake of Leased Data Centers

    Hyperscale cloud computing vendors driving strong uptake of leased data centers Hyperscale cloud service providers have been key in driving demand for data center services in Singapore, with many global public cloud providers (for example, Amazon Web Services, Microsoft, Google, and Alibaba Cloud) significantly increasing their uptake of data cente...


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  5. 28 Sep 2017  |  Latin America  |  Market Research

    Brazilian IT Outsourcing Market, Forecast to 2021

    Service Providers are Reinventing Themselves to Meet the New Demands

    The Brazilian market for technology services has been readjusted to meet the new demands of the Market, as companies currently require services with high value addition, fast implementation, and more competitive prices. Companies from different industry sectors have different maturity levels and are looking for service providers with knowledge of t...


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  6. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Trends for UCaaS solutions Market

    Transforming the workplace by moving communication solutions to the cloud

    This Industry docket covers the trends in Indian Unified Communications (UC) Applications and UC Services market. It also provides insights into the on premise vs the hosted UC adoption in the enterprises. The research also cover the adoption by various verticals. Also, taking into perspective the end user needs, the docket also anlayzes the needs...


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  7. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Telco Datacenter and Cloud Services Market—Translating New Capabilities into New Revenue

    How Telcos are using the Datacenters and cloud to unlock the core network and offer digital transformation services

    Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...


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  8. 26 Sep 2017  |  North America  |  Market Research

    U.S. B2B eCommerce Platform Market, Forecast to 2023

    Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

    Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...


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  9. 21 Sep 2017  |  Africa  |  Market Research

    South Africa ICT Enterprise Spend in Healthcare, Forecast to 2019

    Streamlining and Simplifying IT Solutions across the Healthcare Value Chain is the Core Focus that will be Shaping the Healthcare Sector by 2019

    The focus of this research is to understand the key areas of IT spend within the healthcare sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the healthcare industry; provide insights into...


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  10. 18 Sep 2017  |  Africa  |  Market Research

    ICT Enterprise Spend in Mining, South Africa, Forecast to 2019

    Emerging Trends such as Cloud Based Services, Cellular Connectivity and Industry Specific Technologies Expected to the Shape the Mining Sector by 2019

    The focus of this research is to understand the key areas of IT spend within the mining sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the mining industry, provide insights into the Min...


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