IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 May 2014  |  North America  |  Market Research

    The Effect of Social Media on Communications within the Corporate Environment

    Uncovering Usage Prevalence and Methods of Organizational Implementation

    The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...

  2. 23 May 2014  |  North America  |  Customer Research

    The Impact of Social Media on Internal Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...

  3. 20 May 2014  |  Africa  |  Market Research

    Big Data Outlook in Africa

    How are African Companies Deriving Value from Big Data?

    Big Data solutions are emerging across Africa, driven by increased connectivity and Internet usage, the rapid proliferation of connected devices and the continued investment in Africa-specific innovations. However, the threat of data overload continues to challenge potential adoption as businesses are still struggling to pinpoint how best to moneti...

  4. 23 Apr 2014  |  North America  |  Customer Research

    The Future of Mobile Solutions from a Customer PerspectiveUnited States and Europe

    Growth Opportunities in 5 Key Industries

    The overall research objective of the survey conducted during the 4th quarter 2013 was to measure the current use and future decision-making behavior toward IT technologies, specifically mobile solutions such as mobile software applications, machine-to-machine (M2M) communications, and mobile device management (MDM). Segmenting the current and fore...

  5. 31 Mar 2014  |  Global  |  Technology Research

    Impact of Natural Language Processing in Key Applications (Technical Insights)

    Bridging The Gap Between Human And Computer Through Applications Across Industries

    NLP is an emerging market with tremendous growth potential across different industry verticals. This research service covers key applications of NLP and their use across industries. Applications that are bound to have high impact in in the marketplace in the near-term and medium-term are profiled. The study also captures the drivers and challenge...

  6. 31 Mar 2014  |  Global  |  Technology Research

    Top Technologies in Information and Communication Technologies (Technical Insights)

    Game Changing ICT Technologies

    This research service provides a list of key technology trends in ICT that are likely to have an impact in the year 2014.

  7. 31 Mar 2014  |  Global  |  Technology Research

    Augmented Reality - 9 Dimensional Assessment (Technical Insights)

    Advanced Non Immersive Technologies for Real Time Data Visualization

    Augmented reality (AR) refers to latest and futuristic advancements where real world environments are augmented with virtual information. New technologies and applications are evolving in this space to make an effective contribution to proliferating segments such as social and mobile computing. The research service offer insights upon market potent...

  8. 29 Mar 2014  |  Global  |  Technology Research

    Payments in the Digital Future (Technical Insights)

    Innovations paving the way to the future of cashless payments

    The recent advancements in information and communication technology space have facilitated financial transactions to be done digitally. The digital payment solutions deliver convenient, fast, and secure payments by ruling out the complexity, risk, and processing time of manual payments that use payment instruments, such as, cash, and cheque. This r...

  9. 10 Mar 2014  |  Europe  |  Market Research

    European M2M Outlook

    Catching the Next Wave

    This research service updates the progress in Machine-to-Machine (M2M) opportunities from the telecoms service providers perspective. There have been many new developments. This analysis serves as an update on the Machine-to-Machine (M2M) market development in Europe in the last eighteen months. It is written primarily from a telecommunications ...

  10. 26 Feb 2014  |  Latin America  |  Market Research

    Analysis of the Brazilian Cloud Computing Market

    Current Scenario and Future Outlook on Cloud Computing in Brazil

    In the nascent market of cloud computing in Brazil, SaaS holds the largest share of IT services outsourced and IaaS is close behind. Meanwhile, PaaS has become a viable market opportunity. This market insight covers the Brazilian cloud computing market, including the market overview, drivers, restraints, trends, competitive analysis, and forecasts ...