IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 03 Oct 2022  |  Global  |  Technology Research

    No Code: The Future of Software Development Process

    No-code Platforms Will Disrupt the Way Enterprises Develop Their Applications.

    As enterprises emerge from the COVID-19 pandemic, many are still struggling to completely resume operations, such as streamlining workflows, improving employee productivity, and enhancing customer experience, in an operating environment that is vastly different from what it was 2 years ago. Enterprises’ teams are more geographically dispersed tha...

  2. 28 Sep 2022  |  Global  |  Frost Radar

    Frost Radar™: Global Cloud Economics Market—2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

  3. 27 Sep 2022  |  Asia Pacific  |  Market Research

    Southeast Asian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand from Public Cloud Service Providers and OTT/Content Media Service Providers Spurs Market Growth

    Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...

  4. 21 Sep 2022  |  Latin America  |  Frost Radar

    Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive Internet of Things (IoT) deployment. Although more than 16 technologies are competing in the global LPWAN la...

  5. 09 Sep 2022  |  Latin America  |  Market Research

    Growth Opportunities for Telcos in Brazilian ICT Services

    Technology Services Continue to Gain Share in the Enterprise Segment

    This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...

  6. 06 Sep 2022  |  Global  |  Market Research

    Growth and Sustainability Imperatives Drive IT Circularity in the Data Center Environment

    Future Growth Potential of New Services to Meet IT Circular Logistics, Data, and Life Cycle Management Requirements

    The circular economy (CE) is a framework with efficiency at its core (do more with less), aiming to decouple economic activity from the consumption of finite resources. In IT, the data center environment is transforming the CE framework into different in-house capabilities and services that third-party companies offer. These capabilities and servic...

  7. 26 Aug 2022  |  Global  |  Market Research

    Conversational AI Landscape Expands Beyond Customer Experience

    Future Growth Potential of Conversational AI Solutions

    Conversational AI solutions are the most common way of interacting with customers/employees. Integrating artificial intelligence (AI) enabled businesses to gain a newer level of customer/employee insights while enriching their experiences and managing business operations. Further, increasing demand for customized personal experiences encouraged con...

  8. 26 Aug 2022  |  Global  |  Market Research

    Artificial Intelligence (AI) in Agriculture: Global Growth Opportunities

    AI Adoption in Agriculture will Create New Business Growth Opportunities

    In this research service, Frost & Sullivan analyzes the core capabilities of AI technology in the agriculture industry. The study examines the growth environment that drives new use-cases and greater adoption as AI-based solutions are adding new value to ​​farming operations. The core essence of digital agriculture practices is to create action...

  9. 23 Aug 2022  |  Global  |  Market Research

    Regional Multi Access Edge Computing Case Studies in Main Verticals

    Strategic Partnerships with Cloud Providers and Solution Integrators Boost Rapid Growth of Public and Private MEC Implementations

    Multi-Access Edge Computing (MEC) solutions are gaining traction globally for their ability to deliver ultra-low latency, high bandwidth, real-time data processing, and data analytics, which are key to supporting latency-sensitive applications. Businesses today demand 5G MEC to improve productivity, innovate new offerings, and accelerate digital tr...

  10. 22 Aug 2022  |  North America  |  Market Research

    Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America

    Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth

    The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...