IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 14 Mar 2020  |  North America  |  Market Research

    Countering Pandemic, Remote Working Gets Wider Acceptance and May Be the New Norm

    How COVID 19 is accelerating adoption of collaboration tools and overall shift of mindset

    The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemente...

    $1,500.00
  2. 12 Mar 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

    $4,950.00
  3. 05 Mar 2020  |  North America  |  Market Research

    Selling Mobile Worker Apps in the Small and Mid-sized Business (SMB) Sector, U.S. and Europe, 2020

    SMBs are a Driving Force Behind Mobile Worker Applications Growth

    This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...

    $1,500.00
  4. 02 Mar 2020  |  Global  |  Market Research

    Convergence of AI and IoT—Market Opportunities and Challenges, 2019

    Transformative Impact of Artificial Intelligence and Internet of Things will Enable New Levels of Prediction and Automation in IIoT Environments

    The convergence of Internet of Things (IoT) and artificial intelligence (AI) has the potential to drive new revenues for vendors and adopters. Improved efficiency and cost optimization of organizational processes are core advantages that are made possible through the application of such solutions. IoT-AI convergence can deliver new advantages in t...

    $3,000.00
  5. 24 Feb 2020  |  Asia Pacific  |  Market Research

    ASEAN and Taiwan Data Center Services Market, Forecast to 2025

    Competition between Data Center Operators is Expected to Intensify Across the Region, Driving Increased Focus on Creating Differentiation, Enhancing Managed Services, Optimized Competitive Strategies and Achieving Relevant Certifications

    With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”). In mature d...

    $4,950.00
  6. 21 Feb 2020  |  Asia Pacific  |  Market Research

    ASEAN and Taiwan Cloud Infrastructure-as-a-Service Market, Forecast to 2025

    Increase in Demand for Hybrid Cloud Offerings to Drive Uptake of Outsourced Cloud Infrastructure Services

    The ASEAN cloud infrastructure market will gravitate toward a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3 to 5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sou...

    $4,950.00
  7. 20 Feb 2020  |  North America  |  Market Research

    Wireless Carrier Strategies and Opportunities in the North American Mobile Workforce Apps Market, 2020

    Leveraging the App Reseller Role to Sell Adjacent Services, Improve Positioning, and Decrease Churn

    This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost...

    $1,500.00
  8. 14 Feb 2020  |  Asia Pacific  |  Market Research

    IoT in Retail—Asia-Pacific Market Landscape and Overview, 2019

    Growth Opportunities and Market Forecasting

    In 2018, the retail IoT market in Asia-Pacific generated a revenue of $1.72 billion, and it is anticipated to grow at a compound annual growth rate of 24.8Percentage from 2018 to 2025 to reach $10.00 billion in 2025. This growth insight discusses market size in terms of spending across key application areas such as WiFi-based analytics, video and o...

    $1,500.00
  9. 14 Feb 2020  |  Global  |  Market Research

    Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

    Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

    $3,000.00
  10. 12 Feb 2020  |  Global  |  Market Research

    Global Pay TV Video Encoders Market, Forecast to 2025

    Pay TV Subscriber Churn Forces Content Providers to Invest More in Multiscreen Workflow Technologies

    Frost & Sullivan defines encoders as commercially sold hardware or software products that produce video output in a single compressed format. The video input can be analog, digital compressed, or digital uncompressed. The definition also includes Integrated Receiver Decoders (IRDs) with integrated encoders in the market sizing, but not IRDs without...

    $4,950.00