IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 26 Feb 2014  |  Latin America  |  Market Research

    Hot TopicInternet of Things (IoT) World Forum in Barcelona

    Cisco Event Analysis

    During October 2931, 2013, Cisco hosted the Internet of Things (IoT) World Forum in Barcelona, Spain. This 2 and a half-day event was designed for the official launch of IoT globally, and its focus was to explore the size of the opportunity in key market verticals. This Hot Topic summarizes this event and offers analysis regarding the role of the ...

  2. 24 Feb 2014  |  Latin America  |  Market Research

    Analysis of the Colombian Cloud Computing Market

    Government Action and Service Provider Presence to Inspire Confidence

    Colombia hosts one of the most interesting markets for cloud computing in Latin America, with several ICT providers investing by building new datacenters and forging strategic partnerships with strong local participants. This study details the current scenario and future perspectives of the cloud computing market in Colombia, presenting the 2012 ma...

  3. 13 Feb 2014  |  Africa  |  Market Research

    South African Data Centre Market

    Cloud Computing Set to Drive the Next Wave of Growth

    The South African data centre market is fast maturing, and it is viewed by service providers as an exciting market with endless opportunities. Companies are seeking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The result has, therefore, been a more prominent move towards dat...

  4. 10 Feb 2014  |  Europe  |  Market Research

    European Data Centre Services Market

    Growing Popularity of the Outsourcing Model Fuels Growth of Retail Colocation and Managed Hosting

    The need to reduce IT costs and develop increased efficiency in IT management is causing European organisations to turn towards IT outsourcing models. Data centre services consisting of the retail colocation and managed hosting segments are increasingly being adopted by organisations to benefit from cost efficiencies and to focus internal IT resour...

  5. 22 Jan 2014  |  Africa  |  Market Research

    Hosted IP Telephony and Unified Communications Including Video Conferencing and Tele-presence in South Africa

    Increasing Bandwidth Availability and Pay-as-you-go Infrastructure Purchasing Spur Investments

    This research service is an analysis of the hosted IP telephony and unified communications (UC) market in South Africa. The study essentially takes a comprehensive assessment of market development for hosted/cloud-based UC and collaboration systems. While traditional, on-premise systems are maturing, having been in existence in South Africa for a n...

  6. 21 Jan 2014  |  Latin America  |  Market Research

    Hot TopicOpportunity for Information Technology (IT) Companies in the Brazilian Healthcare Market

    How IT Trends are Reshaping the Healthcare Industry

    The Brazilian healthcare market has been driven by factors such as growth of chronic diseases, increased public and household expenditures, and fast adoption of technologies. As a result of these dynamics, healthcare institutions are pursuing process efficiency and improvements in workflow in order to deal with the increasing demand for services, w...

  7. 17 Jan 2014  |  Latin America  |  Market Research

    Insights into Big Data and Analytics in Brazil

    From a Nascent Market in 2013 to a Billion Dollar Industry in 2018

    Big Data has yet to take hold in Brazil, but some verticals (e.g., finance, telecoms, retail) are exploring projects with IT companies who provide solutions for fraud analytics, real-time analytics with in-memory computing, and online and digital analytics, to name a few. These solutions offer clear return on investment such as reduction of churn r...

  8. 10 Jan 2014  |  North America  |  Customer Research

    The Future of Enterprise Communications from a Customer Perspective

    Opportunities in the 5 Key Markets in the United States and Europe

    The overall research objective of the following study was to measure the current use and future decision making behavior toward IT technologies, specifically: audio conferencing, business grade softphones, consumer softphones, headsets, IP telephony, TDM phones, unified communications client, video and web conferencing. It turns out that many IT ma...

  9. 10 Jan 2014  |  Latin America  |  Market Research

    IBM Information on Demand 2013

    Highlights from IBM's 2013 Event

    IBM presented, November 3-7, several new updates and solutions during its Information On Demand event. This Hot Topic presents the main announcements from the analyst's perspective.