IT Services and Applications

Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

This research provides an analysis of the technologies that are transforming traditional robot capability, where ICT can be applied to solve existing industry challenges, including coverage on identifying unmet needs, technology and application developments that enable innovations and drive market growth for the robotics industry. The advent of ...

The availability of ever increasing amounts of structured and unstructured data, along with higher, cheaper and faster computing power, have been key drivers for the development of advanced analytics. The Internet of Things has served to boost the development of the streaming analytics market, through sensor-driven, real-time insights into consumer...

26 Sep 2017  |  North America

U.S. B2B eCommerce Platform Market, Forecast to 2023

Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

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Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

The focus of this research is to understand the key areas of IT spend within the healthcare sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the healthcare industry; provide insights into...

The focus of this research is to understand the key areas of IT spend within the mining sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the mining industry, provide insights into the Min...

In North America, wireless carriers continue to act as a major channel for promoting and reselling mobile business-to-employee (B2E) software applications. In fact, these mobile B2E apps have evolved to become a key strategic offering in wireless carrier portfolios. Carriers assume that the sale of these mobile worker apps will open up increased op...

Cisco Hosted Collaboration Solution (HCS) is a voice-based Unified Communication platform, which enables service providers to offer a wide range of UC and collaboration functionalities to their customers in a subscription-based, “as-a-service” offer. Cisco HCS entered into a fast-moving stage for the first time and various services available in...

This study is designed to support the needs of IT decision makers across verticals, as well as companies providing these solutions. We look at relevant critical success factors for each technology or solution that is important to an organization's digital transformation strategy. We evaluate factors such a price, customer service, reliability, comp...