IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 20 Feb 2018  |  Asia Pacific  |  Market Research

    Growth Opportunities Powered by Cloud in Asia-Pacific Video Collaboration Market, Forecast to 2022

    A Holistic Approach to the Adoption Trends

    Cloud is changing the landscape of the traditional information technologies. The impact of cloud on business-grade video collaboration started to emerge in Asia-Pacific region in recent years. The increasing availability of cloud solutions empowers video collaboration among entire workforce at anytime and anywhere. In the meanwhile, the early adopt...

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  2. 19 Feb 2018  |  North America  |  Market Research

    Mexican Industrial Internet of Things Market, Forecast to 2022

    Companies are Required to Act Now if Aiming to Capture a Portion of a Potential Market Size of $3,955.6 Million in 2022

    This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals in the Mexican IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in industry, automotive, finance, utilities, an...

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  3. 09 Feb 2018  |  North America  |  Market Research

    North American Mobile Forms Solutions, Forecast to 2022

    Evolving to a Next-Generation Strategy with New Partnerships, Technologies, and Targets

    This study examines the North American mobile forms market. A traditional “form” has typically been a typed or printed paper document that is designed to be manually filled out with requested information or feedback. Frost & Sullivan defines a “mobile form” as the digitized version of this, built to function on a mobile device which is typi...

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  4. 08 Feb 2018  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market H1 2017 Tracker, Forecast to 2021

    On-premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services

    This market tracker analyzes the trends, the go-to-market strategies, and the important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless PBX (WPBX), and Internet Protocol (IP) PBX. Research is based on Frost & Sullivan's proprietary TEAM methodology, which ensures that clients have...

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  5. 26 Jun 2013  |  North America  |  Market Research

    Global Enterprise Cloud Computing Market SurveyAn End-user Perspective

    Reaping the Benefits of Cloud in Collaboration with Service Providers

    Cloud computing is a growing market with increasing interest from enterprises that want to transition from legacy technology to the cloud. In considering cloud adoption, enterprises have different views regarding definitions for and types of cloud models, benefits arising from use of cloud services, and strategies for implementation. Conducted in c...

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  6. 18 Jun 2013  |  North America  |  Market Research

    Cloud Computing End-user AnalysisMexico

    A New Business Model for Adoption and Concept Knowledge Matures

    Cloud computing represents the next step in the evolution of service delivery over networks. This market insight presents the results of in-depth interviews that Frost & Sullivan conducted with 91 medium and large enterprises concerning cloud computing adoption trends in Mexico. Issues covered in this insight discuss the market drivers and restrain...

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  7. 13 Jun 2013  |  Asia Pacific  |  Market Research

    Analysis of Customer Relationship Management (CRM) on a Software as a Service (SaaS) Model in India

    The SMB Segment Drives Rising Penetration Levels

    In India, high information technology (IT) adoption rates for small- and medium-sized businesses (SMBs) will only occur when vendors meet the specific budgeting and set-up needs of these clients. This market insight discusses trends in the Indian customer relationship management (CRM) on a software as a service (SaaS) market, with a particular focu...

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  8. 18 Feb 2013  |  North America  |  Customer Research

    The Impact of Social Media within the Internal Corporate Environment

    Use of Companies' Own Social Media Tools is Growing

    This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...

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  9. 14 Feb 2013  |  Africa  |  Market Research

    West African Data Centre Market

    Promising Uptake of Data Centre Services

    This research service encompasses an analysis of West African data centre markets, specifically Nigeria, Ghana, and Senegal. It includes an analysis of key market developments and trends, the market size in terms of revenues, demand, and competition. It also investigates the introduction of new offerings in the three countries that are covered. The...

    $4,950.00

    Special Price $3,712.50 save 25 %