IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Dec 2020  |  Global  |  Market Research

    The State of the Cloud

    Results from the 2020 Frost & Sullivan Global Cloud User Survey

    The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...

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  2. 27 Nov 2020  |  Global  |  Market Research

    Impact of COVID-19 and Transformative Technologies on ICT Spending Patterns, Global, 2017–2026

    XaaS, IoT and AI will be the Top Growth Opportunities Across Verticals in 2021 and Beyond

    Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

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  3. 08 Oct 2020  |  Global  |  Market Research

    Cloud-based Premium-quality Video Solutions Transforming the Global Non-linear Editing Market, 2020–2026

    Remote Workflow Solutions and Rising User Numbers, Especially in the Professionals Segment, Support Future Growth Potential

    This growth opportunity study examines the drivers, restraints, trends, competitive landscape, and growth opportunities associated with the global non-linear editing (NLE) market. The study uses 2019 as a base year for market sizing and forecasts market revenue through 2026. Market size is measured in terms of vendor revenue, in US dollars. For cla...

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  4. 03 Jun 2020  |  Global  |  Market Research

    Digital Trends in the Manufacturing Industry, Global, 2019

    Gain a 360 Degree Perspective on Critical Success Factors

    Key Benefits of this Study: Identify key business objectives in this industry and industry challenges • Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue Benchmark with competition and other industry leaders • Learn new ways to impro...

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  5. 29 Apr 2020  |  Global  |  Market Research

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

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  6. 10 Apr 2020  |  Global  |  Market Research

    The Enterprise Blockchain Multiverse—Cross-Industry Analysis and Ecosystem Development, 2020–2026

    Growth Opportunities for a Web 3.0-Enabled World

    Blockchain is finally overcoming early confusion and hype. It is a spectrum technology that can be applied to achieve many possible outcomes. Its best uses are in the creation of trusted digital connective tissue in open, complex ecosystems and in the programmatic creation of digital value where it cannot be easily be replaced by centralized system...

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  7. 02 Mar 2020  |  Global  |  Market Research

    Convergence of AI and IoT—Market Opportunities and Challenges, 2019

    Transformative Impact of Artificial Intelligence and Internet of Things will Enable New Levels of Prediction and Automation in IIoT Environments

    The convergence of Internet of Things (IoT) and artificial intelligence (AI) has the potential to drive new revenues for vendors and adopters. Improved efficiency and cost optimization of organizational processes are core advantages that are made possible through the application of such solutions. IoT-AI convergence can deliver new advantages in t...

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  8. 14 Feb 2020  |  Global  |  Market Research

    Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

    Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

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  9. 12 Feb 2020  |  Global  |  Market Research

    Global Pay TV Video Encoders Market, Forecast to 2025

    Pay TV Subscriber Churn Forces Content Providers to Invest More in Multiscreen Workflow Technologies

    Frost & Sullivan defines encoders as commercially sold hardware or software products that produce video output in a single compressed format. The video input can be analog, digital compressed, or digital uncompressed. The definition also includes Integrated Receiver Decoders (IRDs) with integrated encoders in the market sizing, but not IRDs without...

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  10. 12 Feb 2020  |  Global  |  Market Research

    Global Vulnerability Management Market, Forecast to 2023

    Risk Prioritization, Threat Intelligence and Automation are standing out in the VM Market

    The Vulnerability Management Market holds true to four foundational principles while simultaneously building new complementary functionality and creating partnerships that leverage the advances in data analytics and cloud networking. The four principles are: (1) identify vulnerabilities (discovery), (2) prioritize based on severity and risk, (3) co...

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