IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 23 Dec 2020  |  Asia Pacific  |  Market Research

    Increasing the Investments to Accelerate the Competitive Intensity in Australia’s Data Center Colocation Services Market

    Portfolio Expansion to Ensure Transformational Growth

    Australia is one of the growing data center colocation services markets in Asia-Pacific. Despite facing intensifying competition from Singapore and Malaysia, the market in Australia continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals, such as banking, financial services,...

  2. 23 Dec 2020  |  Asia Pacific  |  Market Research

    Emerging Disruptive Technologies Powering the Asia-Pacific Industrial Internet-of-Things Market, 2020

    Future Growth Potential Beyond Connectivity Offers Unique Growth Opportunities for Telecommunication Services Providers

    The Asia-Pacific (APAC) region is considered a global hub for manufacturing and industry. Additionally, governments across the region are undertaking bold digital transformation programs to achieve advanced industrial capabilities, particularly regarding the Industrial Internet of Things (IIoT). However, despite the hype, there remains considerable...

  3. 22 Dec 2020  |  Global  |  Market Research

    The State of the Cloud

    Results from the 2020 Frost & Sullivan Global Cloud User Survey

    The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...

  4. 03 Dec 2020  |  Asia Pacific  |  Market Research

    Rising Competitive Intensity in Indonesia’s Data Center Colocation Services Market

    Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services

    To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...

  5. 03 Dec 2020  |  Asia Pacific  |  Market Research

    High Competitive Intensity in Singapore’s Data Center Colocation Services Market

    Service Providers to Develop Energy-efficient Data Centers to Enhance Their Technology Strategy Roadmap

    To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Singapore. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...

  6. 30 Nov 2020  |  Asia Pacific  |  Market Research

    Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026

    Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market

    This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...

  7. 27 Nov 2020  |  Global  |  Market Research

    Impact of COVID-19 and Transformative Technologies on ICT Spending Patterns, Global, 2017–2026

    XaaS, IoT and AI will be the Top Growth Opportunities Across Verticals in 2021 and Beyond

    Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

  8. 27 Nov 2020  |  Asia Pacific  |  Market Research

    Innovative Business Opportunities Evolving the Asia-Pacific Video Analytics Market, 2020

    Future Growth Potential from Emerging Growth Opportunities in Artificial Intelligence and Cloud

    The video analytics market has been growing at double-digit rates in Asia-Pacific (APAC) in the past few years. This is due to expanding video analytics application areas and widespread adoption in IoT devices for its capabilities. Video analytics solutions analyze data generated, e.g., from IoT surveillance devices in industries, city surveillance...

  9. 24 Nov 2020  |  North America  |  Market Research

    COVID-19 Geopolitical Chaos Highlights the Importance of Marketing Automation Solutions, 2020

    Transformational Growth will Result as the Way We Communicate Fundamentally Changes

    The COVID-19 pandemic changed the way businesses run and how people communicate. Digital is king, and with the social distancing and lockdown rules in place, businesses must invest in digital solutions that enable remote working and automate business processes such as marketing and sales. Without these adjustments, businesses will lose out on conne...

  10. 17 Nov 2020  |  North America  |  Market Research

    Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025

    Competition Moves up the Stack as IaaS Adoption Accelerates

    The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...