IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 14 Dec 2018  |  North America  |  Market Research

    Wireless Carrier Strategies and Growth Opportunities in Mobile Worker Apps Market, 2018

    Leveraging Mobile Business-to-Employee Solutions in a Highly Competitive Market

    Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...

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  2. 16 Nov 2018  |  North America  |  Tracker

    Global Cellular Internet of Things (IoT) Connections and Connectivity Market, Forecast to 2024

    Cellular IoT Connections to Grow Rapidly as Low Power Networks and 5G Drive Adoption

    This study provides the market size and forecast for Cellular IoT connections and connectivity revenue for cellular network operators. This global study is segmented by regions, namely, North America, Latin America, Europe, Middle East and Africa (EMEA), and Asia-Pacific. All connections and connectivity revenue forecasts are provided for the follo...

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  3. 09 Nov 2018  |  North America  |  Market Research

    North American Mobile Field Service Management Market, Forecast to 2022

    Growth Opportunities for Field Organizations and FSM Providers

    This study examines the evolving mobile field service management (FSM) market in North America. Mobile field service management applications are software solutions that use wireless, location, and other technologies to locate, manage, automate, and optimize remote field service workers and their work processes. These solutions are accessed in real ...

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  4. 31 Aug 2018  |  North America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2024

    Video and Mobility have Become a Clear Differentiator in the Market

    The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2017, regardless of the highly challenging economic scenario in the region. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing part...

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  5. 27 Jul 2018  |  North America  |  Market Research

    Canadian Adoption of Mobile Worker Applications, 2018

    Preferences and Plans of Canadian Businesses Reinforce Value of Mobile Apps for Employees

    This study examines the Canadian Mobile Worker Apps market, focusing on the Canada responses to the Frost & Sullivan North American Enterprise Apps Survey. As such, it: • Measures the current use of, and future decision-making behavior toward, mobile worker applications • Uncovers preferences and plans around a number of related mobility ...

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  6. 05 Jun 2018  |  North America  |  Market Research

    North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) Markets, 2018

    Securing Today’s Enterprise Endpoints, Apps and Content

    This study examines the North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) market. Key industry participants are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile E...

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  7. 16 May 2018  |  North America  |  Market Research

    Managed Security Services Market in Latin America, Forecast to 2022

    Overall Managed Security Services Revenue to Reach More than 1 Billion in 2022

    Managed security services (MSS) provide proactive monitoring of the customer’s security environment by third-party security professionals, and may encompass protection against denial of service attacks, email viruses/worms, spam, and various other cyber maladies. The mindset about security is gradually changing in Latin America although many comp...

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  8. 15 May 2018  |  North America  |  Market Research

    Intelligent Transportation ICT in the North American Smart City Market, Forecast to 2022

    An $11 Billion Opportunity

    As part of the transition to smart cities, municipal leaders have embraced the priority of reducing congestion and investing in transportation. Currently, many departments in the United States and Canada use outdated, cumbersome, and inefficient systems and protocols. Information and communication technology (ICT) providers can help increase inter...

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  9. 02 May 2018  |  North America  |  Market Research

    Latin American Software- and Platform-as-a-Service Market, Forecast to 2022

    Brazil and Mexico are Leading the Market, Forecast to Reach $6.19 Billion in 2022

    The cloud services market in Latin America has been witnessing changes in the consumer mindset toward cloud computing. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of the SaaS and PaaS solutions and therefore are making investments in the cloud. The SaaS market has diversified industry...

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  10. 02 Apr 2018  |  North America  |  Market Research

    IoT Innovations and Advancements—The Role and Potential of 5G for IoT

    Network Enhancements, Edge Computing and Advanced Network Management to Support Innovative IoT Services

    5th generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ap...

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