IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 18 Dec 2023  |  Global  |  Market Outlook

    Top 10 Growth Opportunities in IoT, 2024

    The Increasing Relevance of Cybersecurity, Sustainability and Data-driven Products/Services in the C-Level Agenda Reflects on IoT Adoption and Generates Growth Opportunities for ICT Providers Across Verticals

    Frost & Sullivan s global IoT industry predictions for calendar 2024 are the result of aggregated input from Frost & Sullivan regional IoT and Edge research teams. Research analysts input leverages the extensive Frost & Sullivan knowledge base, as well as primary and secondary research. The recently published IoT Predictions report includes the...

  2. 06 Jun 2023  |  North America  |  Tracker

    North American Dedicated Internet Access (DIA) Services, 2023

    Increasing Adoption of SD-WAN and Demand for High-speed Connectivity Driving Future Growth Potential of DIA Services

    This report focuses on leading service providers that offer comprehensive dedicated Internet access (DIA) services in the North American market. The report primarily analyzes service providers based on their DIA portfolios and their presence in the retail and wholesale segments. The analysis includes market trends, drivers, restraints, and revenue ...

  3. 20 Dec 2022  |  Global  |  Market Outlook

    Predictions for the Cloud Industry

    Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligenc...

  4. 13 Dec 2022  |  Global  |  Market Outlook

    Predictions for the Artificial Intelligence Industry

    Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...

  5. 25 Nov 2022  |  Global  |  Market Outlook

    Internet of Things (IoT) Predictions Outlook

    Top 10 for 2023

    With 41.76 billion active IoT connected devices expected in 2023, IoT providers must be prepared to address growing demands across new verticals. Collaboration with ecosystem partners will be crucial as businesses enter a challenging and hectic digital phase. This study presents Frost & Sullivan’s predictions for the IoT industry in 2023. Thes...

  6. 18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook

    ICT Market in the Middle East, Forecast to 2026

    Governments Are Leading Digital Growth

    The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...

  7. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Cellular Internet of Things (IoT) Connections Forecast 2018–2027

    2022 Update—Cellular IoT Connections Forecast, 2018—2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT). In addition, the fears of a global recession will have an impact on the market. While this impact is likely to be felt more in the EMEA region, other regions will be impacted by the global recession and inflationery pressures. This Reforecast of the IoT space shows tha...

  8. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT) . This Reforecast of the IoT space shows that by 2026, there will be over 66 billion devices active globally. 2020 will see growth decline to 9.3 percent with Asia-Pacific accounting for a large share of that growth. EMEA region will be the slowest to recover with the r...

  9. 06 Jul 2021  |  Global  |  Tracker

    2021 Update—Total Cellular Internet of Things (IoT) Connectivity Revenue Forecast, 2017-2026

    Although the COVID-19 Pandemic Continues to Affect the IoT Market, Recovery in Anticipated, and the Number of Active Global Cellular IoT Connections is Expected to Reach 3.58 Billion by 2026

    Cellular IoT connectivity is a booming market. It is witnessing rapid growth as 2G and 3G connections are being replaced with 4G-LTE, 5G, and low-power connections. Typically, 4G-LTE and 5G connections are the major revenue generators for cellular network operators. In 2020, global connectivity revenue stood at $47.02 billion. Asia-Pacific accounte...

  10. 30 Jun 2021  |  Global  |  Tracker

    2021 Total Cellular Internet of Things (IoT) Connections Breakdown by Connectivity Protocol, 2020–2026

    Cellular IoT Powers Forward as 5G and Low-Power Solutions Come to the Forefront

    The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...