IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 30 Dec 2022  |  Global  |  Customer Research

    The Current State of the Internet of Things—Continuity and Change, Commonalities, and Fragmentation

    Highlights from the Annual Frost & Sullivan Global IoT Survey

    In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...

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  2. 08 Dec 2022  |  Global  |  Customer Research

    How Users Select a Public Cloud Provider

    Highlights from the 2022 Frost & Sullivan Global Cloud User Survey

    Since 2010, Frost & Sullivan has conducted an annual web-based survey of enterprise cloud decision makers. The goal is to understand not just what choices they make about cloud workloads and data, but also why. One area of inquiry is why enterprises have selected their primary public cloud service provider. In this highly concentrated market, the t...

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  3. 29 Nov 2022  |  Global  |  Customer Research

    The State of the Cloud: The Importance of Hybrid and Multicloud Environments for Business Success

    Frost & Sullivan Global Cloud Survey 2022 Highlights

    According to respondents to the 2022 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspect of digital transformation. As such, companies continue to build their hybrid, multicloud environments to support strategic business goals, such as revenue growth, improved customer experience, and...

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  4. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Cellular Internet of Things (IoT) Connections Forecast 2018–2027

    2022 Update—Cellular IoT Connections Forecast, 2018—2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT). In addition, the fears of a global recession will have an impact on the market. While this impact is likely to be felt more in the EMEA region, other regions will be impacted by the global recession and inflationery pressures. This Reforecast of the IoT space shows tha...

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  5. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT) . This Reforecast of the IoT space shows that by 2026, there will be over 66 billion devices active globally. 2020 will see growth decline to 9.3 percent with Asia-Pacific accounting for a large share of that growth. EMEA region will be the slowest to recover with the r...

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  6. 04 Mar 2022  |  Global  |  Customer Research

    Global AI Maturity Survey Analysis

    Analysis from the 2021 Frost & Sullivan Global AI Survey

    AI holds the potential to deliver significant benefits for economies and societies—from enabling new business models and driving operational efficiencies to the provision of accurate predictive outcomes. As AI promises to create immense value, organizations have started adopting it. However, the deployment of AI is a journey as organizations ...

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  7. 22 Feb 2022  |  Global  |  Customer Research

    The Current State of the Internet of Things: Poised for Growth and Expansion in 2022–2023, Organizations are Concerned with Functionality

    Highlights from the annual Frost & Sullivan Global IoT Survey

    Internet of Things (IoT) technologies are fast becoming essential business tools and key parts of digital transformation for many organizations. IoT deployments are well suited, across the range of potential configurations and applications, to dovetail with efforts to achieve top reported business priorities. Frost & Sullivan conducted a survey...

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  8. 22 Feb 2022  |  Global  |  Customer Research

    Global State of AI, 2021

    Highlights from the 2021 Frost & Sullivan Global AI Survey

    From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...

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    Special Price $1,837.50 save 25 %