IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 06 Jun 2023  |  North America  |  Tracker

    North American Dedicated Internet Access (DIA) Services, 2023

    Increasing Adoption of SD-WAN and Demand for High-speed Connectivity Driving Future Growth Potential of DIA Services

    This report focuses on leading service providers that offer comprehensive dedicated Internet access (DIA) services in the North American market. The report primarily analyzes service providers based on their DIA portfolios and their presence in the retail and wholesale segments. The analysis includes market trends, drivers, restraints, and revenue ...

    $2,450.00

    Special Price $2,205.00 save 10 %

  2. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Cellular Internet of Things (IoT) Connections Forecast 2018–2027

    2022 Update—Cellular IoT Connections Forecast, 2018—2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT). In addition, the fears of a global recession will have an impact on the market. While this impact is likely to be felt more in the EMEA region, other regions will be impacted by the global recession and inflationery pressures. This Reforecast of the IoT space shows tha...

    $3,000.00

    Special Price $2,550.00 save 15 %

  3. 05 Oct 2022  |  North America  |  Tracker

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT) . This Reforecast of the IoT space shows that by 2026, there will be over 66 billion devices active globally. 2020 will see growth decline to 9.3 percent with Asia-Pacific accounting for a large share of that growth. EMEA region will be the slowest to recover with the r...

    $3,000.00

    Special Price $2,550.00 save 15 %

  4. 25 May 2021  |  North America  |  Tracker

    Internet of Things (IoT) Professional Services Forecast, 2020–2025

    As IoT Becomes More Critical for Enterprises, Professional Services are Key to Driving Value

    While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

    $2,450.00

    Special Price $1,837.50 save 25 %

  5. 16 Nov 2018  |  North America  |  Tracker

    Global Cellular Internet of Things (IoT) Connections and Connectivity Market, Forecast to 2024

    Cellular IoT Connections to Grow Rapidly as Low Power Networks and 5G Drive Adoption

    This study provides the market size and forecast for Cellular IoT connections and connectivity revenue for cellular network operators. This global study is segmented by regions, namely, North America, Latin America, Europe, Middle East and Africa (EMEA), and Asia-Pacific. All connections and connectivity revenue forecasts are provided for the follo...

    $4,950.00

    Special Price $3,712.50 save 25 %

  6. 16 May 2018  |  North America  |  Customer Research

    North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

    Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

    The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....

    $6,000.00

    Special Price $4,500.00 save 25 %

  7. 30 May 2014  |  North America  |  Customer Research

    The Impact of Social Media on External Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research service is to gauge the use trends of social networking within a business context, specifically related to external communications. The study analyzes how social media is used to drive external client relations, measures the prevalence of social media engagement tool use, evaluates social media engagement tools, and...

    $10,000.00

    Special Price $7,500.00 save 25 %

  8. 23 May 2014  |  North America  |  Customer Research

    The Impact of Social Media on Internal Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...

    $10,000.00

    Special Price $7,500.00 save 25 %

  9. 23 Apr 2014  |  North America  |  Customer Research

    The Future of Mobile Solutions from a Customer PerspectiveUnited States and Europe

    Growth Opportunities in 5 Key Industries

    The overall research objective of the survey conducted during the 4th quarter 2013 was to measure the current use and future decision-making behavior toward IT technologies, specifically mobile solutions such as mobile software applications, machine-to-machine (M2M) communications, and mobile device management (MDM). Segmenting the current and fore...

    $2,450.00

    Special Price $1,837.50 save 25 %

  10. 10 Jan 2014  |  North America  |  Customer Research

    The Future of Enterprise Communications from a Customer Perspective

    Opportunities in the 5 Key Markets in the United States and Europe

    The overall research objective of the following study was to measure the current use and future decision making behavior toward IT technologies, specifically: audio conferencing, business grade softphones, consumer softphones, headsets, IP telephony, TDM phones, unified communications client, video and web conferencing. It turns out that many IT ma...

    $2,450.00

    Special Price $1,837.50 save 25 %