IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 30 Dec 2022  |  Global  |  Customer Research

    The Current State of the Internet of Things—Continuity and Change, Commonalities, and Fragmentation

    Highlights from the Annual Frost & Sullivan Global IoT Survey

    In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...

    $4,950.00
  2. 08 Dec 2022  |  Global  |  Customer Research

    How Users Select a Public Cloud Provider

    Highlights from the 2022 Frost & Sullivan Global Cloud User Survey

    Since 2010, Frost & Sullivan has conducted an annual web-based survey of enterprise cloud decision makers. The goal is to understand not just what choices they make about cloud workloads and data, but also why. One area of inquiry is why enterprises have selected their primary public cloud service provider. In this highly concentrated market, the t...

    $4,950.00
  3. 05 Dec 2022  |  North America  |  Frost Radar

    Frost Radar™: North American Mobile Field Service Management Market, 2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...

    $4,950.00
  4. 29 Nov 2022  |  Global  |  Customer Research

    The State of the Cloud: The Importance of Hybrid and Multicloud Environments for Business Success

    Frost & Sullivan Global Cloud Survey 2022 Highlights

    According to respondents to the 2022 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspect of digital transformation. As such, companies continue to build their hybrid, multicloud environments to support strategic business goals, such as revenue growth, improved customer experience, and...

    $4,950.00
  5. 18 Nov 2022  |  Global  |  Frost Radar

    Frost Radar™: Global Serverless Market, 2022

    A Benchmarking System to Spark Companies to Action – Innovation That Fuels New Deal Flow and Growth Pipelines

    Serverless capabilities simplify and streamline enterprises’ ability to develop and deploy cloud applications. In serverless architecture, code is deployed on a server when needed without requiring a technician to allocate or manage the server capacity. Serverless computing helps developers move from developing monolithic applications to lightwei...

    $4,950.00
  6. 10 Nov 2022  |  North America  |  Frost Radar

    Frost Radar™: Disaster Recovery as a Service, 2022

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Disaster recovery as a service (DRaaS) is a vital service for enterprises, especially because of the increase in cyber threats (particularly ransomware), as they seek simple-to-deploy services that allow them to easily recover data without paying ransom to cyber criminals. The DRaaS market has matured since its inception in 2014, yet it is stil...

    $4,950.00
  7. 18 Oct 2022  |  North America  |  Frost Radar

    Frost Radar™: Mobile Casual Gaming—2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    2020 was a year of unprecedented growth for the mobile gaming realm as the COVID-19 pandemic took hold. The gaming industry continues to experience unstoppable growth as more people enjoy advanced technologies and a wider variety of titles. Consumers are spending more and more time and money on mobile gaming, which saw the biggest gains of all ...

    $4,950.00
  8. 28 Sep 2022  |  Global  |  Frost Radar

    Frost Radar™: Global Cloud Economics Market—2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

    $4,950.00
  9. 21 Sep 2022  |  Latin America  |  Frost Radar

    Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive Internet of Things (IoT) deployment. Although more than 16 technologies are competing in the global LPWAN la...

    $4,950.00
  10. 10 Mar 2022  |  North America  |  Frost Radar

    Frost Radar™: Global Hybrid Cloud Management Platform Market, 2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As enterprises increase their use of both cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. For pla...

    $4,950.00