IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 26 Jun 2013  |  North America  |  Market Research

    Global Enterprise Cloud Computing Market SurveyAn End-user Perspective

    Reaping the Benefits of Cloud in Collaboration with Service Providers

    Cloud computing is a growing market with increasing interest from enterprises that want to transition from legacy technology to the cloud. In considering cloud adoption, enterprises have different views regarding definitions for and types of cloud models, benefits arising from use of cloud services, and strategies for implementation. Conducted in c...

    $1,500.00
  2. 18 Jun 2013  |  North America  |  Market Research

    Cloud Computing End-user AnalysisMexico

    A New Business Model for Adoption and Concept Knowledge Matures

    Cloud computing represents the next step in the evolution of service delivery over networks. This market insight presents the results of in-depth interviews that Frost & Sullivan conducted with 91 medium and large enterprises concerning cloud computing adoption trends in Mexico. Issues covered in this insight discuss the market drivers and restrain...

    $1,500.00
  3. 13 Jun 2013  |  Asia Pacific  |  Market Research

    Analysis of Customer Relationship Management (CRM) on a Software as a Service (SaaS) Model in India

    The SMB Segment Drives Rising Penetration Levels

    In India, high information technology (IT) adoption rates for small- and medium-sized businesses (SMBs) will only occur when vendors meet the specific budgeting and set-up needs of these clients. This market insight discusses trends in the Indian customer relationship management (CRM) on a software as a service (SaaS) market, with a particular focu...

    $1,500.00
  4. 18 Feb 2013  |  North America  |  Customer Research

    The Impact of Social Media within the Internal Corporate Environment

    Use of Companies' Own Social Media Tools is Growing

    This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...

    $10,000.00