IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 01 Oct 2013  |  Europe  |  Market Research

    2013 European ICT Vertical Market Model

    The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout

    This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...

  2. 30 Sep 2013  |  Europe  |  Market Research

    Battle of the Platforms in European Smart Energy

    The Role of ICT Solutions at the Household Level

    This analysis investigates why the platform in the home is an important step to win in the smart home opportunity. It also highlights the opportunities for IT and Communications Technologies (ICT) industry as the smart home market evolves to fit in a connected world future. Frost & Sullivan believes that transformation in the energy industry will...

  3. 24 Sep 2013  |  Europe  |  Market Research

    Cloud in European Vertical Markets

    Expected Evolution of Cloud Adoption in the Retail, Manufacturing, and Energy/Utilities Sectors

    Globally, enterprises are moving their IT infrastructure to the cloud, aiming to benefit from advantages of scalability and cost. However, the rate of adoption of cloud is varied with some sectors quick to implement the cloud and others choosing a more gradual approach. In this study, Frost & Sullivan discusses the pace of cloud adoption in 3 secto...

  4. 26 Jun 2013  |  North America  |  Market Research

    Global Enterprise Cloud Computing Market SurveyAn End-user Perspective

    Reaping the Benefits of Cloud in Collaboration with Service Providers

    Cloud computing is a growing market with increasing interest from enterprises that want to transition from legacy technology to the cloud. In considering cloud adoption, enterprises have different views regarding definitions for and types of cloud models, benefits arising from use of cloud services, and strategies for implementation. Conducted in c...

  5. 18 Jun 2013  |  North America  |  Market Research

    Cloud Computing End-user AnalysisMexico

    A New Business Model for Adoption and Concept Knowledge Matures

    Cloud computing represents the next step in the evolution of service delivery over networks. This market insight presents the results of in-depth interviews that Frost & Sullivan conducted with 91 medium and large enterprises concerning cloud computing adoption trends in Mexico. Issues covered in this insight discuss the market drivers and restrain...

  6. 05 Jun 2013  |  Europe  |  Market Research

    The Role of ICT in Electric Vehicle Infrastructure

    ICT in Electric Vehicle Infrastructure

    This market insight explores the role of the Information and Communications technology industry in the European electric vehicles market. It examines the requirement of various ICT tools in the electric vehicle environment such as IT mobility platforms, software systems, and connectivity. It finally discusses the current role of various ICT infrast...

  7. 21 Feb 2013  |  Europe  |  Market Research

    ICT Market in European Banking Sector - Market Model 2012

    Banks Tighten their Budgets and Spending on ICT will Moderately Increase Over the Next Three Years

    The economic uncertainty generated by the European sovereign debt crisis and the Third Basel Accord requirements have obliged European financial institutions to become cautious about new ICT investments and reduced their budget size. Frost & Sullivan has carried out extensive research to understand the current and future opportunities for ICT vendo...

  8. 18 Feb 2013  |  North America  |  Customer Research

    The Impact of Social Media within the Internal Corporate Environment

    Use of Companies' Own Social Media Tools is Growing

    This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...