IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. The sharing economy has long established itself in everyday life. Disruptive digital platform companies such as Uber and AirBnB have emerged. Uber is disrupting taxi companies and traditional car manufacturers such as BMW, and AirBnB is disrupting traditional hotels. These innovators are demonstrating that the value of asset ownership as a competit...

  2. 07 Oct 2016  |  Europe

    Biometrics: The key to your digital identity?

    Digital Identity solutions are quickly evolving to better fit consumer's requirements

    According to Cisco, the number of mobile-connected devices per capita will reach 1.5 units by 2020. There will be 11.6 billion mobile-connected devices by 2020 globally, including M2M modules—exceeding the world's projected population at that time (7.8 billion). As a result, the need to be strongly identified when accessing cloud-based platforms ...

  3. 05 Jan 2016  |  Europe

    South African Smart Card Market - Growth Trends, 2016

    Complete, Flexible, Stable, and Independent TSM Solutions to Sustain Growth Momentum

    The growth dynamics of the South African smart card market are complex, affected by varying trends across technologies and industries. The markets for SIM, banking, and payment cards are also heavily impacted by emerging technological trends such as near-field communication (NFC) technologies, long term evolution (LTE), cloud-based services, and mo...