IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 31 Dec 2013  |  Global  |  Technology Research

    Technology Competitiveness of Knowledge-Based Economies (Technical Insights)

    Emerging Technologies Empower Knowledge-Based Economies

    Knowledge-Based Economies generate economic value through knowledge creation / innovation; have strong focus on R&D; showcase an entrepreneurial culture. This report focusses on the technology competitiveness of knowledge economies and what drives them.


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  2. 31 Dec 2013  |  Global  |  Technology Research

    Technologies for Governance of Emerging Economies (Technical Insights)

    Technologies Power Governance Initiatives

    Emerging technologies bring in transformation to not just new products but also to the service delivery platforms, infrastructure that act as basic platforms for governance.  This research service highlights some of the technological solutions, emerging techniques (for governance) that are being developed by leveraging innovative technologies.


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  3. 31 Dec 2013  |  Global  |  Technology Research

    Innovations in Big Data Analytics (Technical Insights)

    Data-led Innovations leading to convergence across Markets

    The exponential growth of digital data has been well accommodated by the Big Data technology. However, gaining useful insights from the huge amount of data is immensely essential. Big Data Analytics delivers the capability to scale down the data and extract information for decision making. Big Data Analytics serves as the means to leverage Big Data...


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  4. 26 Dec 2013  |  Global  |  Technology Research

    National Innovation Ecosystems (IT and Electronics) (Technical Insights)

    Multi-dimensional Indicators fostering Innovation efforts at the National level

    This study focusses on assessing the Innovation landscape across four different regions that are designated to be innovation belts for the sectors under evaluation. USA, Israel, Sweden, and Korea are the four regions that are being researched in this study. National Innovation Ecosystems comprising the support system, framework, strategy which is...


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  5. 23 Dec 2013  |  Global  |  Technology Research

    Innovations in Gesture and Speech Recognition for Consumer Electronics (Technical Insights)

    Gesture and Speech Recognition Fuse To Change Human Interaction With Electronic Devices

    Gesture and speech recognition technologies, a couple of years back were deemed futuristic, but recent advances in aiding software and hardware technologies have enabled the successful integration of speech and gesture into everyday appliances. Smarter computing technologies, which have high speed, robust performance, and high memory capacity are a...


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  6. 13 Dec 2013  |  Latin America  |  Market Research

    Latin American Telco Cloud Computing Profile

    Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

    Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.


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  7. 27 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Latin American Managed Security Services Market

    Increased Spying and the Complexity of Attacks Drive Security Investment

    The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....


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  8. 15 Nov 2013  |  South Asia, Middle East & North Africa  |  Market Research

    IT Service Opportunities in the Indian Automotive Sector

    Increasing Business Transformation Drives Opportunities for IT Services

    This research service analyzes IT service opportunities in the Indian automotive sector. The key driver for the growth of IT services in the sector is increased spending by large OEMs. Streamlining their supply chain, better customer connect, and the need for real-time availability of information across the value chain have all played a crucial rol...


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  9. 15 Nov 2013  |  Latin America  |  Market Research

    Analysis of the Brazilian Internet Technology (IT) Infrastructure Outsourcing Services Market

    Mature and New Business Models are Driving Data Center Service Investments

    Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...


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  10. 01 Oct 2013  |  Europe  |  Market Research

    2013 European ICT Vertical Market Model

    The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout

    This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...


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