IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 21 Dec 2018  |  Global

    Quantum Computing—Game-changing Vertical Market Implications, 2018

    Potential Applications for the Use of Quantum Computers Across Various Verticals

    Since the development of one of the first theoretical frameworks for a quantum computer in the early 1980s, scientists have been working on achieving ‘Quantum Supremacy’. This state will be achieved by the design and construction of a quantum computer capable of solving problems that cannot be realistically solved by the most powerful classic s...

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  2. 21 Dec 2018  |  South Asia, Middle East & North Africa

    Indian Cloud Services Market Outlook, Forecast to 2023

    Businesses Consider Cloud Infrastructure a Core Component of their Business and are Exploring Different Cloud Solutions and Services, Fueling Market Growth

    Cloud services have evolved to become the backbone of IT infrastructure, cutting across all segments of the industry, from large to small enterprises. Companies today are adopting different types of cloud offerings, including infrastructure hosting, SaaS offerings, productivity suites, and database hosting. They implement cloud technologies to sim...

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  3. 14 Dec 2018  |  North America

    Wireless Carrier Strategies and Growth Opportunities in Mobile Worker Apps Market, 2018

    Leveraging Mobile Business-to-Employee Solutions in a Highly Competitive Market

    Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...

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  4. 12 Dec 2018  |  Global

    The Role of Bots in Financial Services, 2018

    Fundamental Shift Evident in the Transition from Transactional to Conversational Customer Interaction

    One of the most critical challenges that the financial services industry continues to struggle with is the introduction of technology-enabled solutions into their businesses. Evolving customer demands and technologies require companies to adapt rapidly and offer customers what they want, when they want, and where they want. This mean that customers...

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  5. 11 Dec 2018  |  South Asia, Middle East & North Africa

    Digital Transformation of Healthcare in the Gulf Cooperation Council, 2018

    The Rising Life Expectancy and the Growing Demand for Healthcare Services Create Opportunities for Technology Providers

    This market insight highlights global healthcare trends and the GCC’s position in relation to these developments. It also assesses opportunities for technology providers with a focus on the penetration potential of key medical technologies. Countries under study are the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman. Top 3 ...

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  6. 04 Dec 2018  |  Global

    FinTech Watchlist Company Profile—Paytm

    India’s Largest Mobile Payments Company Looking to Disrupt the Indian Market Worth More Than $2.25 Trillion

    The study analyzes the journey of India’s largest mobile payment player, Paytm that started off as an online platform for mobile phone top-up in 2010. Over the years, the company has expanded much beyond its initial offerings and pivoted into multiple areas to become an online wallet, a payment solutions provider, an online gold seller and dealer...

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  7. For businesses operating in 2018, the “cloud journey” has been superseded by the “digital transformation journey.” Rather than an end unto itself, the cloud is now recognized as a means to achieving the agility, speed to market, innovation, and value they need to compete in the digital economy. Cloud services provide a strong foundation to ...

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  8. 23 Nov 2018  |  Asia Pacific

    ASEAN and Taiwan Data Center Services Market, Forecast to 2024

    Service Providers are Realigning their Data Center Capabilities to Address the Growing Cloud Opportunities

    Owing to the growing presence of hyperscale cloud service providers, extensive penetration of Internet connectivity as well as keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN and Taiwan region (henceforth collectively referred to as “ASEAN”...

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  9. 16 Nov 2018  |  North America

    Global Cellular Internet of Things (IoT) Connections and Connectivity Market, Forecast to 2024

    Cellular IoT Connections to Grow Rapidly as Low Power Networks and 5G Drive Adoption

    This study provides the market size and forecast for Cellular IoT connections and connectivity revenue for cellular network operators. This global study is segmented by regions, namely, North America, Latin America, Europe, Middle East and Africa (EMEA), and Asia-Pacific. All connections and connectivity revenue forecasts are provided for the follo...

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  10. 13 Nov 2018  |  Africa

    African B2C eCommerce Growth Opportunities, Forecast to 2020

    Omni Channel Integration Central to Developing a Successful eCommerce Model

    This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

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