IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 19 Dec 2017  |  North America  |  Market Research

    North American Mobilized Sales Force Automation Market, Forecast to 2021

    Optimizing Selling Processes and Creating Growth Opportunities

    This study examines the evolving mobile sales force automation (SFA) market in North America. Mobile SFA applications are software solutions that extend sales force automation capabilities to a sales professional's smartphone, tablet, and/or wearable. Capabilities can range from basic account, opportunity, and contact management to also encompass ...

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  2. 19 Dec 2017  |  North America  |  Market Research

    Vertical Market Spotlight—IoT in the US Manufacturing Industry, an End-User Perspective

    Emerging Growth Opportunities for IoT Service Providers Focusing on Asset Management and Supply Chain Solutions

    In the overall Internet of Things (IoT) market, industrial applications have gained the most traction, as traditional systems are in need of automation to collect data and prevent downtime in systems. In the manufacturing sector, applications such as asset monitoring and supply chain or logistics are being implemented globally, as manufacturers see...

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  3. 14 Dec 2017  |  North America  |  Strategic Forecasting

    Everyone Wants “Real-time Analytic Insights” - But Which Architecture Will Get You There?

    The lack of consensus with regard to real-time analytics technologies is creating a barrier to entry for those who wish to deploy it. This report is designed to be meaningful and useful for anyone engaged in exploring, selecting, specifying, deploying, and managing solutions to provide organizations with real-time analytic insights. The report di...

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  4. Artificial intelligence (AI)—especially machine learning technologies as applied to advanced analytics—provides a way to transcend the limitations of human analysis, and evolve from a data-centric IT to an information-centric IT. AI provides the capabilities to deliver a true intelligence technology: one that, once trained, requires no human in...

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  5. 22 Nov 2017  |  North America  |  Market Research

    Next Generation Tablet Market, Forecast to 2023

    2-in-1's Continue to Canibalize the High-End Tablet Market While Low-End Tablets See Growth

    Tablets are a mobile device category which support advanced computing capabilities on a larger (7"+) screen, but do not have traditional integrated voice functionality. 'Next Generation' tablets run advanced operating system software that provides a standardized platform for application development and 'connected' content consumption. While the ...

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  6. 20 Nov 2017  |  North America  |  Market Research

    Internet of Things (IoT) Solutions for the US Manufacturing Sector, Forecast to 2023

    Opportunities from Facilities to Supply Chain Management and Post-implementation System Support across Discrete and Process Industries

    The US manufacturing sector continues to face a challenging operating environment due to consistent competitive pressures from both domestic and offshore sources, volatility in labor and material costs, and changing environmental regulations. An increasing number of manufacturing organizations are turning to advanced operational technology (OT) as ...

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  7. 26 Oct 2017  |  North America  |  Market Research

    Mobile Workforce Apps in North America

    Selling Worker Mobility Solutions to Very Small, Small, and Mid-Sized Businesses

    This study examines the North American SMB (small and mid-sized business) and VSB (very small business) markets for mobile workforce applications. It also discusses optimal strategies for addressing the unique needs of these two segments. Mobile workforce applications are software solutions that allow remote and mobile employees real-time access to...

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  8. 06 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Kuwait Cloud Computing Market—Macro Outlook and Technology Trends, 2017

    Cloud Service Providers’ Association with Telcos Critical to Expand Portfolio

    This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...

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  9. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Trends for UCaaS solutions Market

    Transforming the workplace by moving communication solutions to the cloud

    This Industry docket covers the trends in Indian Unified Communications (UC) Applications and UC Services market. It also provides insights into the on premise vs the hosted UC adoption in the enterprises. The research also cover the adoption by various verticals. Also, taking into perspective the end user needs, the docket also anlayzes the needs...

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  10. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Telco Datacenter and Cloud Services Market—Translating New Capabilities into New Revenue

    How Telcos are using the Datacenters and cloud to unlock the core network and offer digital transformation services

    Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

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