IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 29 Dec 2017  |  Global  |  Market Research

    FinTech Watchlist Company Profile—SoFi

    Peer-to-Peer Lenders are Redefining the Student and Personal Loan Market and Challenging the Century Old Established Banks

    The study covers one of the leading online lenders in the United States. SoFi that started offering student loan refinancing has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost & Sullivan has presented the evolution of SoFi tracking back to May 2012, when it launched is the first p...

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  2. 27 Dec 2017  |  Global  |  Technology Research

    Innovations in Computer Vision Applications Powered by AI

    Harnessing Emerging Business Opportunities Through Visual Intelligence

    Computer vision is a rapidly burgeoning field, with the potential to revolutionize various applications such as advanced driver assistance systems, medical imaging, precision agriculture, retail, advertising, media, security and surveillance, unmanned aerial vehicles (UAVs), and robotics. This report answers the following questions: • Which are ...

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  3. 26 Dec 2017  |  Global  |  Market Research

    FinTech Watchlist Company Profile – ZhongAn

    Online Insurance Company ZhongAn Creating New Markets and Disrupting Existing Markets in the Chinese P&C Insurance Industry

    The study covers the leading online insurance provider ZhongAn in China. ZhongAn has launched many new products mostly partnering with the industry participants. It started by offering Merchant Performance Insurance, Zhonglebao in November 2013. Since then it has ventured in many different market segments covering e-Commerce, Electronic Products, ...

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  4. 15 Dec 2017  |  Global  |  Market Research

    Growth Opportunities in the Education Technology Market, Forecast to 2022

    Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

    Educational technology serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students anytime, anywhere, and across devices. The global educational technology market crossed $17.7 billion in revenue in 2017 and is expected to grow to $40.9 billion by 2022, at a Compound Annu...

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  5. 11 Dec 2017  |  Global  |  Market Research

    Fintech Watchlist Company Profile—Betterment

    To Avoid Being Disrupted, Legacy Wealth Management Companies Should Embrace Robo-advisory to Address New Areas Of Growth

    The study covers one of the leading Robo-advisor in the United States. Betterment, that started offering online wealth management advice to the masses, has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost & Sullivan has presented the evolution of Betterment tracking back from its st...

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  6. 06 Dec 2017  |  Africa  |  Market Research

    South African BPO Market, 2017

    A Global Perspective on What Companies Need to Know to Survive in a Digital World

    Digital transformation is a journey, but one that companies need to embark on if they are to survive not just the onslaught of traditional competition, but new market entrants. It is also a necessary component in keeping pace with the rapidly changing consumer base. South Africa’s customer service delivery is predominantly dominated by the BPO ma...

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  7. 05 Dec 2017  |  Africa  |  Market Research

    South Africa ICT Enterprise Spend in Oil and Gas Sector, Forecast to 2019

    Emerging Trends such as ERP Software, Cloud Technology and Enterprise Collaboration Software Will Shape the Oil and Gas Sector by 2019

    The focus of this research service is to understand the key areas of IT spend within the oil and gas sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the oil and gas industry; provide ins...

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  8. 29 Nov 2017  |  Africa  |  Market Research

    African Artificial Intelligence (AI) Market, 2016

    Chatbots Central to Developing an Intelligently Automated Service Delivery Model

    This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user...

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  9. 24 Nov 2017  |  Global  |  Market Research

    Artificial Intelligence—Potential to Disrupt and Transform Verticals

    Diverse Applications of AI Will Drive Growth Opportunities Across Verticals

    Artificial intelligence (AI) has long been discussed, but rarely in terms of real-world applications. The past few years have seen a resurgence of the term with applications across industries. In reality, it has existed in many forms and through many approaches over the years. The constant advancement of hardware and breakthrough Machine Learning (...

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  10. 25 Oct 2017  |  Global  |  Market Research

    Augmented Reality for Industrial Companies—Technology that can Help Improve Worker Effectiveness

    Using Internet of Things (IoT) and Augmented Reality to Enhance Their Workers

    This growth insight examines augmented reality (AR) and how it can be used in industrial applications. It also seeks to unveil the business value of leveraging Internet of Things (IoT) data to create new machine interfaces. AR is now widely used by consumers in everyday life, with many examples on mobile apps used for gaming and entertainment. Howe...

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