IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 14 Dec 2018  |  North America  |  Market Research

    Wireless Carrier Strategies and Growth Opportunities in Mobile Worker Apps Market, 2018

    Leveraging Mobile Business-to-Employee Solutions in a Highly Competitive Market

    Increasingly demanding employees and customers are driving U.S. and Canadian businesses to deploy mobile software solutions to their workforce. North American wireless carriers have acted as a major distribution channel for these applications over the past decade, but do they still play a key role? This study examines carrier strategies and growth ...


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  2. 28 Nov 2018  |  North America  |  Strategic Forecasting

    State of the Cloud 2018 - Results from the 2018 Frost & Sullivan Cloud User Survey

    For businesses operating in 2018, the “cloud journey” has been superseded by the “digital transformation journey.” Rather than an end unto itself, the cloud is now recognized as a means to achieving the agility, speed to market, innovation, and value they need to compete in the digital economy. Cloud services provide a strong foundation to ...


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  3. 16 Nov 2018  |  North America  |  Tracker

    Global Cellular Internet of Things (IoT) Connections and Connectivity Market, Forecast to 2024

    Cellular IoT Connections to Grow Rapidly as Low Power Networks and 5G Drive Adoption

    This study provides the market size and forecast for Cellular IoT connections and connectivity revenue for cellular network operators. This global study is segmented by regions, namely, North America, Latin America, Europe, Middle East and Africa (EMEA), and Asia-Pacific. All connections and connectivity revenue forecasts are provided for the follo...


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  4. 09 Nov 2018  |  North America  |  Market Research

    North American Mobile Field Service Management Market, Forecast to 2022

    Growth Opportunities for Field Organizations and FSM Providers

    This study examines the evolving mobile field service management (FSM) market in North America. Mobile field service management applications are software solutions that use wireless, location, and other technologies to locate, manage, automate, and optimize remote field service workers and their work processes. These solutions are accessed in real ...


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  5. 31 Aug 2018  |  North America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2024

    Video and Mobility have Become a Clear Differentiator in the Market

    The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2017, regardless of the highly challenging economic scenario in the region. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing part...


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  6. 27 Jul 2018  |  North America  |  Market Research

    Canadian Adoption of Mobile Worker Applications, 2018

    Preferences and Plans of Canadian Businesses Reinforce Value of Mobile Apps for Employees

    This study examines the Canadian Mobile Worker Apps market, focusing on the Canada responses to the Frost & Sullivan North American Enterprise Apps Survey. As such, it: • Measures the current use of, and future decision-making behavior toward, mobile worker applications • Uncovers preferences and plans around a number of related mobility ...


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  7. 13 Jun 2018  |  North America  |  Strategic Forecasting

    2018 Big Data and Analytics Survey: Angst Over Privacy, Security, Audit Compliance

    For the fifth consecutive year, Stratecast’s Big Data and Analytics group conducted its annual BDA survey. In this year’s survey, Stratecast asked high level executives, involved with BDA and purchasing decisions, topics on: --IS/IT and Business Priorities --Big Data and Analytics Usage and Plans to Implement --Perceptions and Opinions about ...


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  8. 05 Jun 2018  |  North America  |  Market Research

    North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) Markets, 2018

    Securing Today’s Enterprise Endpoints, Apps and Content

    This study examines the North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) market. Key industry participants are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile E...


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  9. 16 May 2018  |  North America  |  Market Research

    Managed Security Services Market in Latin America, Forecast to 2022

    Overall Managed Security Services Revenue to Reach More than 1 Billion in 2022

    Managed security services (MSS) provide proactive monitoring of the customer’s security environment by third-party security professionals, and may encompass protection against denial of service attacks, email viruses/worms, spam, and various other cyber maladies. The mindset about security is gradually changing in Latin America although many comp...


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  10. 16 May 2018  |  North America  |  Customer Research

    North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

    Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

    The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....


    Special Price $4,500.00 save 25 %