IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook

    ICT Market in the Middle East, Forecast to 2026

    Governments Are Leading Digital Growth

    The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...

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  2. 21 Jul 2022  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Transformational Growth in Hyperscale Demand Drives Data Center Colocation Services

    India dominates the South Asian data center colocation services market, contributing almost 88.1%. The current state will continue with the rapid demand growth of colocation services from the hyperscale cloud segment, OTT participants, and content providers in the next few years. The demand for hyperscale data center capacity has been growing in In...

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  3. 06 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Kuwait Cloud Computing Market—Macro Outlook and Technology Trends, 2017

    Cloud Service Providers’ Association with Telcos Critical to Expand Portfolio

    This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...

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  4. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Enterprise Trends for UCaaS solutions Market

    Transforming the workplace by moving communication solutions to the cloud

    This Industry docket covers the trends in Indian Unified Communications (UC) Applications and UC Services market. It also provides insights into the on premise vs the hosted UC adoption in the enterprises. The research also cover the adoption by various verticals. Also, taking into perspective the end user needs, the docket also anlayzes the needs...

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  5. 28 Sep 2017  |  South Asia, Middle East & North Africa  |  Market Research

    Telco Datacenter and Cloud Services Market—Translating New Capabilities into New Revenue

    How Telcos are using the Datacenters and cloud to unlock the core network and offer digital transformation services

    Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

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