IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Sep 2022  |  Asia Pacific  |  Market Research

    Southeast Asian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand from Public Cloud Service Providers and OTT/Content Media Service Providers Spurs Market Growth

    Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...


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  2. 29 Dec 2017  |  Asia Pacific  |  Market Research

    LPWAN Market in Southeast Asia, 2016

    Growing Market but MNOs will Require Careful Strategic Planning

    Low Power Wide Area Network (LPWAN) technology will account for a significant share of Internet of Things (IoT) connections globally by 2020. This will be at the expense the fragmented M2M. With LPWAN being implemented by both mobile network operators (MNOs) and non-telcos, MNOs will require careful planning due to increasing competition and upcomi...


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  3. 27 Dec 2017  |  Asia Pacific  |  Market Research

    Malaysia Data Center Services Market, Forecast to 2023

    Favorable Government Efforts in Developing Malaysia as a Data Center Hub Remain Key to Industry Growth

    Hyperscale cloud service providers have been key in driving the demand for data center services in Malaysia, with more of these vendors identifying Malaysia as a country with rapid cloud adoption. For instance, earlier in May 2017, Alibaba Cloud announced its plans to open its first data center in Kuala Lumpur, increasing the company’s footprint ...


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  4. 14 Nov 2017  |  Asia Pacific  |  Market Research

    Australian Digital Tech Disruptors 2017

    Creating and Transforming Industries Through Digital Means

    This study explores and analyses 18 technologically innovative companies founded or headquartered in Australia for their technological disruption for the year 2017. These companies operate in a range of industries such as automotive car sharing, fintech, business intelligence and analytics, logistics, customer experience testing, and project manage...


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  5. 09 Nov 2017  |  Asia Pacific  |  Market Research

    Australia Data Center Services Market, Forecast to 2023

    Hyperscale Cloud Computing and Government Data Center Consolidation to Continue Stimulating Market Growth

    Hyperscale public cloud service providers have been key in driving demand for data center services in Australia, particularly in the cities of Sydney and Melbourne. Many global public cloud providers (such as Amazon Web Services, Microsoft, Google) have significantly increased their uptake of wholesale data center capacities in recent years. Addit...


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  6. 28 Sep 2017  |  Asia Pacific  |  Market Research

    Singapore Data Center Market, Forecast to 2023

    Hyperscale Cloud Computing Vendors Driving Strong Uptake of Leased Data Centers

    Hyperscale cloud computing vendors driving strong uptake of leased data centers Hyperscale cloud service providers have been key in driving demand for data center services in Singapore, with many global public cloud providers (for example, Amazon Web Services, Microsoft, Google, and Alibaba Cloud) significantly increasing their uptake of data cente...


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  7. 11 Aug 2017  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market CY2016 Tracker, Forecast to 2021

    On-Premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services

    This Asia-Pacific enterprise telephony market tracker analyzes the trends, go-to-market strategies, and important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX. This research is based on Frost & Sullivan's proprietar...


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