Retail Market Research Reports

  1. 06 May 2016  |  Global  |  Technology Research

    Emerging Mobile E-commerce Technologies

    Rising Mobile E-commerce Sales of Top US Retailers Highlights Importance of Predictive Analytics and IoT

    According to outside sources, in 2015, mobile e-commerce in the United States is predicted to account for about 30% of all electronic commerce sales in the region, a reasonable assumption as mobile e-commerce sales for the top United States retailers have been pegged to increase nearly 39% in 2015, while mobile e-commerce sales for the key European...

  2. 04 May 2016  |  Latin America  |  Market Research

    Brazil Omnichannel Strategies, Forecast to 2021

    Local Technology and Innovative Approaches to Reduce Costs, Increase Productivity and Retain Customers as Market Readies for Take-off

    This market insight presents an analysis of the current status of omnichannel strategy adoptions in Brazil, as well as selected successful business cases. It also provides a general view of how companies in Brazil are facing the omnichannel reality; an overview of Brazilian consumer behavior and its impact on interactions with companies; market dri...

  3. 24 Feb 2016  |  Global  |  Market Research

    Travel and Hospitality Customer Care Market, 2016

    Cultural and Business Shifts Creating Enormous Opportunities and Equally Formidable Challenges, Social Media Storms to Forefront as New Channels Seek to Improve Customer Experience

    The world of customer care is changing faster than most companies can keep up with, and that is both a challenge and an opportunity. Customers today expect companies to know a lot about themtheir preferences, needs, past behaviors, priorities, and expectations. But they also expect companies to act on that information to significantly improve the ...

  4. 05 Jan 2016  |  Global  |  Market Research

    Global Smart Card Market, 2015

    SIM Cards, Banking and Payment, Government and ID Application Segments to Spur Uptake

    Increased efficiency and security offered by smart cards continues to drive adoption of smart cards globally. While SIM cards and banking and payment application constitute a major portion of smart card applications, increased demand for secure identification is driving the growth of smart cards for Government ID projects. In this report, Frost & S...