SMAC Market Research Reports

  1. 11 Nov 2016  |  North America  |  Market Research

    Twitter’s NFL Stream Challenged by Lack of Engagement and Profitable Business Model

    For the forseeable future, the NFL will not go much beyond experimenting with live streaming on platforms like Twitter.

    Despite some of the positive commentary about the quality of Twitter's NFL live stream, there has been much less discussion about the user interface experience or the fact that Twitter can’t cover its licensing costs via any advertising model. What Twitter is doing with the NFL games is interesting, but it lacks engagement and is a loss leader fo...

    $1,500.00
  2. 20 Jul 2016  |  North America  |  Market Research

    Brazil and Mexico Mobile Device Management Market

    As Mobility Continues to Grow, so do Opportunities in MDM

    The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...

    $1,500.00
  3. 20 May 2016  |  North America  |  Strategic Forecasting

    Effectively Managing the Hybrid Cloud

    Infrastructure-Neutral Platforms Offer Hybrid Benefits

    In this SPIE, we examine two such management software providers—Accelerite and Embotics—showcasing their platforms and capabilities. Both Accelerite and Embotics seek to help enterprises manage infrastructures across multiple deployment models and providers. In addition to delving into each provider’s solutions, we discuss the potential for s...

    $3,000.00
  4. 06 May 2016  |  North America  |  Strategic Forecasting

    The Financial Dynamics of AI: Will Robots Really Take Over the World?

    This paper examines the state of AI business rationalization, and looks at one company, IBM, that is attempting to provide support to business leaders presented with the decision to adopt AI solutions.

    $3,000.00
  5. 22 Apr 2016  |  North America  |  Strategic Forecasting

    Conversational A.I.: It’s A Bot Time for a New Conversation on Customer Engagement

    Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...

    $3,000.00
  6. 20 Apr 2016  |  North America  |  Market Research

    Big Data and Analytics in Customer Service, 2016

    Analytics Emerges as Fastest Growing Segment of Customer Contact, Redefines Company Engagement with Customers

    The Big Data and Analytics market is diverse, with hundreds of solution providers in varying segments, but until recently the practical application of Big Data within customer contact was marginal at best. This is now changing as analytics is the fastest growing segment of customer contact, and the key driver in transforming the way companies enga...

    $1,500.00
  7. 11 Mar 2016  |  North America  |  Market Research

    Cloud-Enabling Enterprise Resource Planning (ERP) Overview

    Cloud ERP System Providers to Leverage Demand for Agile, Feature-rich, OPEX Pricing Models

    Cloud ERP has emerged as an agile, dynamic, flexible, cost effective, and swift-to-implement alternative to traditional legacy on-premise ERP software. Cloud ERP systems are still maturing, however, and as a result they have not been fully embraced by the market. But the signs clearly point to more cloud ERP development, adoption, and growth goin...

    $1,500.00
  8. 26 Feb 2016  |  North America  |  Strategic Forecasting

    Data Explosion Escalating Healthcare’s Cyber Risk

    Digital Transformation and Cyber Defenses Should March as One

    The information essential in the delivery of health and wellness services also attracts others intent on profiting by fraudulent use. Moreover, deepening pools of digitized information; the broad ecosystem of interconnected participants in the end-to-end development, delivery, and payment of health services; and the openness necessary to satisfy co...

    $3,000.00
  9. The Operations, Orchestration, Data Analytics and Monetization (ODAM) applications that depend on timely, relevant data to support the CSP business are critical if CSPs are to evolve into the service innovators they must become. ODAM applications also provide the flexibility and real-time operational response that CSPs need to bring new services to...

    $3,000.00
  10. This weeks SPIE identifies the monetization complexities of multiple partner relationships that now characterize the everything connected business environment. The report explains how an ecosystem of partners can be remunerated for their machine-to-machine (M2M) and Internet of Things (IoT) M2M has historically referred to the collection and rem...

    $3,000.00