Navigating an Era of Global Digital Transformation—A Customer Perspective

Navigating an Era of Global Digital Transformation—A Customer Perspective

The Future of IT from a Customer Perspective

RELEASE DATE
22-Sep-2016
REGION
Global
Research Code: 9AC0-00-1A-00-00
SKU: TE03639-GL-CR_18991
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Description

Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Table of Contents

Research Objectives

Survey Methodology

IT Decision Maker Profile

Organization’s Revenues Growth and Margin

Organization’s Industry Sector

Respondent Jobs Titles

Executive Summary

Executive Summary (continued)

Executive Summary (continued)

Top Challenges for IT

Top Challenges for IT by Size of Organization

Top Challenges for IT by Region

Top Challenges for IT by CEO and CIO

Top Challenges for IT by Organization’s Revenue Growth

Top Challenges for IT by Organization’s Margin

Top Challenges for IT by Sector

Top Challenges for IT by Sector (continued)

Top Drivers for IT Investment

Top Drivers for IT Investment in 2018 by Size of Organization

Top Drivers for IT Investment in 2018 by CEO and CIO

Top Drivers for IT Investment in 2018 by Organization’s Revenue Growth

Top Drivers for IT Investment in 2018 by Organization’s Margin

Top Drivers for IT Investment in 2018 by Sector

Top Drivers for IT Investment in 2018 by Sector (continued)

Plans for Investment in IT

Top Technologies Impact on Revenues

Top Technologies Impact on Revenues by Size of Organization

Top Technologies Impact on Revenues by Region

Top Technologies Impact on Revenues by Job Title

Top Technologies Impact on Revenues by Organization’s Revenue Growth

Top Technologies Impact on Revenues by Organization’s Margin

Top Technologies Impact on Revenues by Sector

Top Technologies Impact on Revenues by Sector (continued)

Top Technologies That Positively Impact Cost Reduction

Top Technologies That Positively Impact Cost Reduction by Size of Organization

Top Technologies That Positively Impact Cost Reduction by Region

Top Technologies That Positively Impact Cost Reduction by Job Title

Top Technologies That Positively Impact Cost Reduction by Organization’s Revenue Growth

Top Technologies That Positively Impact Cost Reduction by Organization’s Margin

Top Technologies That Positively Impact Cost Reduction by Sector

Top Technologies That Positively Impact Cost Reduction by Sector (continued)

Top Security Concerns

Top Security Concerns by Size of Organization

Top Security Concerns by Region

Top Security Concerns by Job Title

Top Security Concerns by Organization’s Revenue Growth

Top Security Concerns by Organization’s Margin

Top Security Concerns by Sector

Top Security Concerns by Sector (continued)

Importance of mCommerce

The Internet of Things Deployment Stages

Top Concerns About the Internet

Drivers for Investment in Internet of Things

Best Chip/Module Vendor for the Internet of Things

Best Devices Vendor for the Internet of Things

Best Networking Provider for the Internet of Things

Best Platform Provider for the Internet of Things

Best Systems Integrator for the Internet of Things

Influences for Selecting a Cloud Provider

Percentage of Storage Moved to the Cloud

Percentage of Applications Moved to the Cloud

Plans for Moving Applications to the Cloud

Value of Cloud-Based Solutions Among Users

Satisfaction with Cloud-Based Solutions

Barriers to Adoption of Cloud-Based Solutions

Use of Mobile Devices

Support for Mobile Operating Systems

Enforcing BYOD Policies and Expectations for Future

Organization’s Approach to IT Investments and its Competitive Assessment

Organization’s Approach to IT Investments by Organization’s Revenue Growth

Organization’s Approach to IT Investments by Organization’s Margin

IT Solutions Usage by Technology Adoption

2015 IT Budget in Relation to Organization’s Revenue

2015 vs 2016 IT Budget Allocation

Expected IT Budget Change in 2017

Percentage of IT Budget Consumed by Top Three Communications Suppliers

Percentage of IT Budget Consumed by Small to Medium Communications Suppliers

CAPEX Vs. OPEX Spending

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The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

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Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.--BEGIN PROMO--

Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital

More Information
No Index No
Podcast No
Author Melanie Turek
Industries Telecom
WIP Number 9AC0-00-1A-00-00
Keyword 1 Digital Transformation in Energy
Keyword 2 digital transformation in energy industry
Keyword 3 How Energy is Using IT
Is Prebook No