Communications Platforms as a Service Buyer’s Guide, 2018

Understanding the Diverse Competitors and Business Models in the CPaaS Market is Key to Choosing the Right Partner

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Communications Platforms as a Service (CPaaS) is arguably one of the more disruptive innovations to affect the business communications market in the past five years. CPaaS solutions represent a significant departure from the way businesses of any size have become accustomed to purchasing and deploying communications. Their value proposition lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. Similar to other cloud-based services, most CPaaS solutions offer businesses a compelling operating expense (OpEx) alternative to costly capital expenditures (CapEx) to deploy the appropriate communications and network infrastructure

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Communications Platforms as a Service Buyer’s Guide, 2018, Communications Platforms as a Service Buyer’s GuideBuyer’s GuideGrowth Insight




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