Unified Communications and Collaboration (UCC) Market Research Reports
Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more. New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.
As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.
The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.
Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.
Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:
Extensive back catalogue of research in the majority of UC&C market sectors, as follows:
- Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services, VoIP Access and SIP Trunking
- Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
- Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
- Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
- Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video
Comprehensive global coverage with local expertise in all major world regions
Experienced and expert team of analysts with decades of experience in the communications and collaboration industry
Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends
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24 Dec 2021  |  Europe  |  Market Research
State of the European Video Conferencing Devices Market, Forecast to 2026
A Video-first Strategy is Imperative to Thrive in Hybrid Work
Hybrid work is here to stay, and the workplace is rapidly changing. As the pandemic has influenced people's attitudes toward hybrid work to varying degrees, the percentage of people who will return to the workplace is in flux. As a result, there is a greater need to recognize employee preferences for hybrid working and accommodate multiple user-pro...
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29 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities in the Global Professional Headset Market, Forecast to 2027
An Indispensable Tool for Remote Workers During the Pandemic, Professional Headsets will be a Key Enabler of the Hybrid-work Future
The global professional headset market earned revenues of $1.98 billion in 2020, a record growth of 42.3 percent when compared to 2019. In 2020, the coronavirus disease 2019 (COVID-19) pandemic and associated work from home (WFH) realities triggered unprecedented demand for cloud software communications and collaboration services and professional ...
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Special Price $3,712.50 save 25 %
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05 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys
Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...
$4,950.00
Special Price $3,712.50 save 25 %