Unified Communications and Collaboration (UCC) Market Research Reports

Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more.  New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.

As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.

The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.

Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.

Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:

Extensive back catalogue of research in the majority of UC&C market sectors, as follows:

  • Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services,   VoIP Access and SIP Trunking
  • Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
  • Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
  • Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
  • Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video

Comprehensive global coverage with local expertise in all major world regions

Experienced and expert team of analysts with decades of experience in the communications and collaboration industry

Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends

  1. 30 Aug 2022  |  Asia Pacific  |  Market Research

    APAC Video Conferencing Devices Market, Forecast to 2026

    Market Size and Market Share Tracker

    2021 marked the beginning of the revival of meeting rooms and office spaces. As businesses prepare for the return to office, meeting rooms have seen growing technology investments to support hybrid work. Despite the headwinds from the impact of supply chain issues and component shortages which have triggered uneven sales cycles throughout 2021, the...

    $2,450.00

    Special Price $2,082.50 save 15 %

  2. 27 Sep 2021  |  Asia Pacific  |  Market Research

    Asia-Pacific Video Conferencing Endpoints and Infrastructure Market Analysis, Forecast to 2027

    China’s Strong Performance Boosted Overall Market Growth Rates

    This research study analyzes the current and future trends of the Asia-Pacific video conferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research service is fro...

    $4,950.00

    Special Price $3,712.50 save 25 %

  3. 23 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Unified Communications (UC) Applications and Services Market, Forecast to 2023

    Subscription-based Flexible Pricing Plans and Declining Prices are Expected to Become the Norm

    Global businesses, both large and small, are in the process of rapid transformation; they want to become tech-savvy as they have realized the importance of having technology-backed processes at the workplace. One area that organizations are looking to enhance in their existing IT infrastructure is business communication. Communication continues to ...

    $4,950.00

    Special Price $3,712.50 save 25 %

  4. 19 Sep 2018  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Unified Communications (UC) Applications and Services Market, Forecast to 2022

    A Wave of Consolidation is Seen Across UC Vendors and Services Providers, Thereby Making the Market a Playground Only for the Best

    With ongoing advancements in technologies, the world is growing to become a connected place and communication is increasingly becoming “the most” important ingredient for building a connected world. Organizations worldwide are embracing better communication technologies so as to improve their employee productivity and also enable their workforc...

    $4,950.00

    Special Price $3,712.50 save 25 %

  5. 15 Jul 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Unified Communications Applications and Services Market in India CY 2015

    Device Independence is Driving Change in Market Trends by Increasing Customer Interaction Channels

    The study analyzes the Unified Communications (UC) applications and services market for the calendar year 2015. Some of the key industry trends that drive mobility and bring your own device applications are identified and substantiated with quantitative analysis. Furthermore, market share analysis has also been performed for the complete UC portfol...

    $1,500.00

    Special Price $1,125.00 save 25 %

  6. 13 Jul 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Web Conferencing Services Market in India CY 2015 Update

     

    This research service analyzes the Web conferencing market in India for CY 2015. It provides insights on trends pertaining to hosted services, which are the dominant model, contributing 84.6% of the Web conferencing revenue in H2 2015, although this is a slight decrease from H1 2015. Traction is observed across the board, especially from informati...

    $1,500.00

    Special Price $1,125.00 save 25 %

  7. 16 Jun 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Enterprise Video Endpoints and Infrastructure Market 2016 Update

    Product Enhancement in Hybrid Environment is Key to Success

    Scope of the report The research report includes the following segments: Product scope: Enterprise Video Endpoints and Infrastructure. Endpoints segment includes multi-codec system, single-codec system, and executive desktop system. Infrastructure segment includes MCUs, gateways, gatekeepers, and management tools. Geographic scope: Asia-Pacific En...

    $15,000.00

    Special Price $11,250.00 save 25 %

  8. 26 Apr 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Unified Communications Applications and Services Market in India, H1 2015

    New Business Models and Maturing Mobility Ecosystems Fuel Adoption

    This market insight identifies and analyses the emerging trends in the unified communications applications market in India for H1 2015. It analyses the market trends and technology trends and provides a revenue analysis and an overview of the competitive scenario. The unified communications market has been segmented into enterprise telephony, email...

    $1,500.00

    Special Price $1,125.00 save 25 %

  9. 07 Apr 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Web Conferencing Services Market in India, H1 2015 Update

    Dominance of SaaS Deployments to Continue

    This Market Insight provides an analysis of the Web conferencing services market in India for H1 CY 2015 (January 2015 to June 2015). It analyses the market trends, vendor performance, and vertical market splits for India. The scope of this research includes vendors, conferencing service providers, and resellers that offer enterprise level, interac...

    $1,500.00

    Special Price $1,125.00 save 25 %

  10. 02 Feb 2016  |  Asia Pacific  |  Market Research

    Asia-Pacific Video Conferencing Endpoints and Infrastructure Market, Update and Forecast to 2021

    Market to Remain Flat as Growth Shifts to Cloud- and Software-based Solutions

    This research service updates the current status of and analyzes the future trends in the Asia-Pacific video conferencing endpoints and infrastructure market. The analysis is based on the video conferencing endpoints and the infrastructure segments. The study covers the competitive structure and provides market share analysis. Market trends indicat...

    $10,000.00

    Special Price $7,500.00 save 25 %