North American Enterprise Communication End User Trends

North American Enterprise Communication End User Trends

RELEASE DATE
24-Apr-2006
REGION
North America
Research Code: A787-01-00-00-00
SKU: IT02575-NA-MR_15938

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IT02575-NA-MR_15938

$10,000.00

$7,500.00 save 25 %

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Description

The primary objective of this research is to evaluate U.S. enterprises’ current state of service, application and infrastructure deployments, future investment plans, and purchasing criteria. This research also intends to determine the current deployment state and behavior with regard to spending on various communications technologies and services by business size: medium-size vs large-size. Furthermore, this research provides a perspective on service, solution and application bundling. Finally, it offers an insight into enterprise preferences and purchasing criteria with regard to outsourcing.

Table of Contents

Survey Methodology and Definitions

  • Table of Contents and Survey Background and Objectives
  • Survey Methodology and Definitions

Sample Demographics

  • Enterprise Size in Terms of Employees and Revenues
  • Enterprise Industries and Primary Decision Makers
  • Enterprise Number of Locations and Remote Workforce Concerns

Executive Summary and Enterprise IT & Communications Spending

Choice of Telephony Solutions

  • Executive Summary
  • Enterprise IT and Telecom Spending

Perspectives on Bundling and Outsourcing

  • Keep Telephony In-House or Outsource?
  • Vendor Selection Criteria
  • Plans for Migration to IP Telephony

Conclusions and Analyst Insight

  • A Perspective on Bundling
  • A Perspective on Outsourcing
Related Research
The primary objective of this research is to evaluate U.S. enterprises current state of service, application and infrastructure deployments, future investment plans, and purchasing criteria. This research also intends to determine the current deployment state and behavior with regard to spending on various communications technologies and services by business size: medium-size vs large-size. Furthermore, this research provides a perspective on service, solution and application bundling. Finally, it offers an insight into enterprise preferences and purchasing criteria with regard to outsourcing.
More Information
No Index Yes
Podcast No
WIP Number A787-01-00-00-00
Is Prebook No