Ink Manufacturer Performance Analysis in the Packaging Industry

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This study will provide ink manufacturers with a clear perspective of the views and needs of their customers in Europe. The segmentation will allow suppliers to find out in which markets they have a good reputation and in which ones they do not, where their strengths and weaknesses lie (from the point of view of the key purchasing executives) and to what extent inks suppliers are amending their product and service strategies to operate more effectively in a competitive market environment.

Table of Contents

Ink Manufacturer Performance Analysis in the Packaging Industry, A Survey of Major Users in the Packaging IndustryIntroductionObjectivesMethodologyThe European Printing Inks MarketCustomer NeedsSummary of FindingsPerformance of Leading Inks SuppliersSummary of FindingsConclusionsConclusionsInk Manufacturer Performance Analysis in the Packaging Industry, Introduction and MethodologyObjectivesObjectivesMethodologyQuestionnaire DesignSurvey MethodologyData CollectionPurchasing ProcessPurchasing ProcessPurchasing NeedsPurchasing NeedsUser Perceptions of Service ProvidersUser Perceptions of Service ProvidersSupplier PositioningSupplier PositioningInk Manufacturer Performance Analysis in the Packaging Industry, The European Printing Inks MarketMarket Definitions and OverviewMarket Definitions and OverviewMarket ForecastsMarket ForecastsTrends by Geographic RegionAnalysis by Geographic RegionTrends by Product TypeTrends by Product TypeCompetitive StructureCompetitive StructureInk Manufacturer Performance Analysis in the Packaging Industry, Purchasing ProcessIntroductionIntroductionDrivers of Market GrowthDrivers of Market GrowthRestraints on Market GrowthRestraints on Market GrowthMotivations and Decision hierarchyNumber of Key Decision MakersKey Decision MakersContract vs. Ad-Hoc PurchasesShare of Contract vs. Ad-hoc PurchasesThe Nature of Supply ContractsSupplier ReviewsFrequency of Supplier ReviewsSupplier VisitsNumber of SuppliersSatisfaction and Willingness to SwitchSatisfaction with Existing SuppliersWillingness to Switch SupplierFactors Initiating SwitchLoyaltyInk Manufacturer Performance Analysis in the Packaging Industry, Purchasing NeedsIntroductionIntroductionAnalysis of Purchasing AttributesComparison of AttributesRanking of Purchasing AttributesImportance Rating of Product AttributesImportance of Product Issues to the Purchasing ProcessAnalysis by Consumption LevelImportance Rating of Pricing AttributesImportance of Pricing Issues to the Purchasing ProcessAnalysis by Consumption LevelImportance Rating of Performance and Quality AttributesImportance of Performance and Quality Issues to the Purchasing ProcessAnalysis by Consumption LevelImportance Rating of Service AttributesImportance of Service Issues to the Purchasing ProcessAnalysis By Consumption LevelImportance Rating of Delivery and Logistics AttributesImportance of Delivery and Logistics Issues to the Purchasing ProcessAnalysis by Consumption LevelAnalysis of Unmet NeedsIdentification of Unmet NeedsInk Manufacturer Performance Analysis in the Packaging Industry, end-user Perceptions of Inks SuppliersIntroductionIntroductionOverviewAnalysis of Key Strengths and WeaknessesGeneral Product AttributesStrengths and WeaknessesAnalysis by Key IndicatorsPricingStrengths and WeaknessesAnalysis by Key IndicatorsProduct Performance and QualityStrengths and WeaknessesAnalysis by Key IndicatorsService AttributesStrengths and WeaknessesAnalysis by Key IndicatorsDelivery and LogisticsStrengths and WeaknessesAnalysis by Key IndicatorsInk Manufacturer Performance Analysis in the Packaging Industry, Supplier Awareness and PositioningKey Strengths of Leading ManufacturersIntroductionOverall MarketSuppliers Most Associated with General Product AttributesSuppliers Most Associated with PricingSuppliers Most Associated with Product Performance and QualitySuppliers Most Associated with Service and SupportSuppliers Most Associated with Delivery and LogisticsInk Manufacturer Performance Analysis in the Packaging Industry, Identifying Regional CharacteristicsThe Importance of a Regional StrategyThe Importance of a Regional StrategyDecision MakingNumber of SuppliersNumber of Key Decision MakersIdentifying Key Decision MakersSupplier Review PeriodsFactors Driving Supplier ReviewsContract vs. Ad-hoc PurchasesImportance of Contract PurchasesAverage Contract LengthFeatures Included Within ContractWillingness to Switch SupplierMost Important Considerations in Choosing a SupplierSatisfaction with Existing SuppliersWillingness to Switch SupplierFactors Influencing Supplier LoyaltyPurchasing NeedsImportance of General Product AttributesImportance of Pricing AttributesImportance of Product Performance and QualityImportance of Service AttributesImportance of Delivery and Logistics AttributesAnalysis of Incumbent SuppliersSupplier StrengthsSupplier WeaknessesInk Manufacturer Performance Analysis in the Packaging Industry, Performance of the Leading Companies in the Packaging MarketOverall AnalysisIntroductionCustomer Satisfaction Comparative AnalysisCustomer Relationship Management AnalysisAkzo NobelMarket PositioningCustomer SatisfactionStrengths and WeaknessesBASFMarket PositioningCustomer SatisfactionStrengths and WeaknessesCoates LorilleuxMarket PositioningCustomer SatisfactionStrengths and WeaknessesFlint InkMarket PositioningCustomer SatisfactionStrengths and WeaknessesHuber GruppeMarket PositioningCustomer SatisfactionStrengths and WeaknessesICIMarket PositioningCustomer SatisfactionStrengths and WeaknessesPPGMarket PositioningCustomer SatisfactionStrengths and WeaknessesSICPA HoldingsMarket PositioningCustomer SatisfactionStrengths and WeaknessesSiegwerk DruckfarbenMarket PositioningCustomer SatisfactionStrengths and WeaknessesSun ChemicalMarket PositioningCustomer SatisfactionStrengths and WeaknessesValsparMarket PositioningCustomer SatisfactionStrengths and WeaknessesMarket Engineering Awards for the Packaging Inks IndustryMarket Engineering Awards for the Packaging IndustryFrost & Sullivan's 2001 Market Engineering AwardsMarket Engineering Award for Customer Satisfaction: Akzo NobelMarket Engineering Award for Customer Loyalty: Flint InkMarket Engineering Award for Product Performance and Quality: Sakata InxMarket Engineering Award for Service Provision: Encres DubuitMarket Engineering Award for Delivery Performance: Flint InkInk Manufacturer Performance Analysis in the Packaging Industry, Database of Key SuppliersDatabase of Key SuppliersDatabase of Key Suppliers




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