Intelligent Decision Automation - The Next Level for Improved Customer Experience and Business Performance

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This report takes a close look at the problem of business process optimization through the lens of automated decision making. Stratecast explains the business need to accurately capture the logic used to sort through several pieces of information, and how the insights gleaned from this type of real-time data analysis can optimize multiple business events. The report also discusses how a new solution—Amdocs Intelligent Decision Automation (AIDA)—begins to meet this business challenge.

Table of Contents

Intelligent Decision Automation - The Next Level for Improved Customer Experience and Business PerformanceSPIE 2010 #29 - August 6/2010IntroductionAutomated or Not - Business Processes Make Things HappenData Correlation - The Secret to Any Customer Success StoryAmdocs Intelligent Decision AutomationStratecast - The Last WordAbout Stratecast




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