IP Contact Center Trends - Market Insight

Regular Price: USD 595.00

Special Price USD 416.50

30% OFF

* Required Fields

Regular Price: USD 595.00

Special Price USD 416.50


Be the first to review this product

The infrastructure of the contact center is undergoing change from hardware to software-based. In large part this is driven by the emergence of IP (internet protocol) technologies promise greater deployment flexibility and lower costs. This Insight discusses the drivers and benefits of IP along with risks involved and a timeline for market penetration.

Table of Contents

IP Contact Center Trends - Market Insight, IP Contact Center Market TrendsIntroduction and IP EnablementIntroduction and OverviewIP Enables Contact Center Consolidation/OptimizationRisks and Market TimelineIP Deployment RisksIP Convergence Market TimelineRecommendationsRecommendations and Conclusions

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.