It's Always Been About the Customer - An Overview of CSP Assurance

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This overview report is the first in a series of reports detailing the Assurance market. This report will define the expanding nature of Assurance, and how Assurance functions fit into every layer of a CSP’s business. Included are responses from 105 CSPs from around the world to a Stratecast survey of business and solution requirements that are part of today’s evolving Assurance strategies.

Table of Contents

It's Always Been About the Customer - An Overview of CSP AssuranceOSSCS 13-04Executive SummaryIntroductionCSP Business RequirementsAssurance is More than Network ManagementCSP Solution RequirementsAssessing AlternativesStratecast - The Last WordAbout Stratecast




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