IVR - End User Survey

IVR - End User Survey

RELEASE DATE
30-Sep-2005
REGION
North America
Research Code: 6A38-01-00-00-00
SKU: IT01163-AP-MR_10918

$850.00

Special Price $637.50 save 25 %

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SKU
IT01163-AP-MR_10918

$850.00

$637.50 save 25 %

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Description

This end user study was conducted via email. Respondents were from all of the major verticals including healthcare, hospitality and travel, financial services and banking, telecommunications and IT, and retail among others. The study investigates the adoption of speech and future investment priorities.

Table of Contents

Methodology and Response Methods

  • Methodology and Sampling
  • Executive Summary
  • Response Methods

IVR and Speech Adoption

  • IVR Adoption
  • Speech Adoption

Investment Opportunities

Conclusions

  • Future Direction
  • Investment Priorities
Related Research
This end user study was conducted via email. Respondents were from all of the major verticals including healthcare, hospitality and travel, financial services and banking, telecommunications and IT, and retail among others. The study investigates the adoption of speech and future investment priorities.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number 6A38-01-00-00-00
Is Prebook No