Just What the Doctor Ordered

Leveraging the Power of Communications Technology to Improve Healthcare Customer Engagement


Years of focus on healthcare reform coupled with the prolonged economic downturn has put pressure on healthcare organizations to figure out how to make changes with scant resources. However, when it comes to customer engagement within the healthcare space, positive developments are proceeding apace. Not only is the level of service improving steadily, but so too is change impacting the relationship between patients and service providers. This Frost & Sullivan Market Insight focuses on the role communication and contact center technology plays within these dynamics. It also assesses how service providers are changing both their mindset and internal policies to address the patient-provider relationship.

Regular Price: USD 1,500

Special Price USD 1,350

10% OFF

* Required Fields

Regular Price: USD 1,500

Special Price USD 1,350

PAY BY INVOICE

Be the first to review this product

Table of Contents

Just What the Doctor OrderedLeveraging the Power of Communications Technology to Improve Healthcare Customer EngagementThe Changing Healthcare LandscapePersonalization – Communication – Decentralization – CollaborationImproved Access to Healthcare and Improving Quality CareElevating Patient EngagementSummary and Recommendations




Related Research

Release Date : 02-Aug-17

Region : North America

Release Date : 21-Jul-17

Region : North America

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.