Key Considerations for Outsourcer Selection and Consolidation

Regular Price: USD 1,500.00

Special Price USD 1,125.00

25% OFF

* Required Fields

Regular Price: USD 1,500.00

Special Price USD 1,125.00


Be the first to review this product

The case for outsourcer consolidation is a compelling one. Enterprises are looking to build strategic partnerships with fewer contact center outsourcing providers to accelerate their growth. Providers compete on the basis of service quality, operational excellence, industry experience, technological capabilities, footprint, reliability, scalability, security, price, and financial strength. This market insight discusses key considerations for enterprises as they look to consolidate and select the right outsourcing partners to meet their business needs.

Table of Contents

Key Considerations for Outsourcer Selection and ConsolidationKey Considerations for Outsourcer SelectionIntroductionIndustry TrendsS.M.A.R.T. Criteria for Outsourcer SelectionForces Driving Vendor ConsolidationAnalyst Summary

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.