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Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
Time for a Digital Revolution in the Women’s Health Market
iFrost is a digital platform for interactive and dynamic reporting of data.
The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
Mexican Market and Analytics Excel Despite a Challenging Year
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This study analyzes the contact center systems market of the Latin America region in 2013. The forecast period is 2013–2019, with 2012 as the base year. Market drivers, restraints, and trends are presented within this work. Frost & Sullivan’s investigation also includes a competitive analysis and market share discussions of the main industry companies. The analysis is segmented by systems that are utilized in contact centers: inbound contact routing, interactive voice response, outbound dialing, quality monitoring, contact center analytics, and workforce management. Forecasts and analyses for each Latin American region are provided.
Silver Linings in a Pandemic-Humanization of Agents and Customers Creating Opportunities for Growth
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
Cloud Solutions Powering the Global Contact Center Applications Market, Forecast to 2026
AI-powered Chatbots Boosting the European CX Management Market, 2020
2021 Predictions— COVID-19 Accelerates CX Investments
North American Knowledge Management (KM) Market View for Customer Care, 2021
Enhancing European Customer Experience with Artificial Intelligence
North America Customer Experience Outsourcing Services, Forecast to 2024
AI-powered Voicebots Turbocharging European Customer Journeys, 2020
Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy
residential solar market
3d printer market share
natural gas market
heavy commercial vehicles market
health supplement market
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