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Artificial Intelligence involves the science and engineering of developing intelligent machines
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The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
Thinking Outside the "Contact Center" Box and into Innovation,
Business Transformation and Industry Verticals
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This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry vertical, and contact center size. The study also provides vendor market shares for each of the product segments; for each of the regions, comprising Brazil, Mexico, Central America and the Caribbean, the Andean Region, and the Southern Cone; and for the total market.
Cloud Technologies Enabling Customer Experience in the Asia-Pacific Telecommunications Sector, 2017
Digital Transformation in the Global Retail Sector
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The North American Mobile Asset Tracking (MAT) Market
Australia and New Zealand (ANZ) Video Conferencing Endpoints and Infrastructure Market, Forecast to 2023
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Asia-Pacific Video Conferencing Endpoints and Infrastructure Market, Forecast to 2023
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Addressing Risk from the Encrypted Threat Vector: Analysis of the Impact and Importance of Cisco ETA
Critical and Actionable Customer Experience (CX) Trends, 2017 Part 1
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