Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2022

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The Latin American enterprise communications platforms & endpoints and video conferencing markets suffered from a challenging economic scenario and increased competition from cloud-based communications solutions. As a result, products shipped to the region as well as the revenue generated decreased in 2016.

Enterprise communications vendors are now facing several challenges, such as the rapid move to cloud-based solutions from small and medium businesses, increased competition from real-time collaboration apps, tough economic scenario, and lack of channel partner capabilities to sell to line-of-business decision makers.

Nevertheless, in the coming years, the market is expected to be driven by new generations of workers who demand higher use of technology in the workplace; an expected economic recovery in 2017 that will activate postponed technology acquisitions; the infrastructure, security, and integration concerns of cloud solutions which drive premises-based systems adoption; and the increased adoption of teleworking and remote working that generates demand for powerful and secure enterprise communications tools.

Additionally, growth opportunities are still presented to vendors in terms of the following:
·Connected work
Consumerization of IT has raised the bar for connected user experiences, especially for enterprise mobile apps. Connected Work is characterized by connected user experiences across devices, modalities, applications, and locations.
·User adoption services
Users are so entrenched in the way they work that it is often difficult to prompt them to use many of the features and capabilities provided by conferencing solutions.
·Analytics
Rich and actionable analytics are a multi-tier opportunity that vendors have begun employing to up their game.
·Social collaboration
Social collaboration represents a key component in realizing the vision of contextual, persistent, collaborative workspaces.
·Video collaboration vision
The days of video conferencing as a stand-alone application are numbered.
·Return on collaboration (ROC)
Broader than ROI, ROC gauges the impact of collaboration on key functional areas such as R&D, sales, marketing, HR, IR, and PR.

This research service provides a detailed segmentation of the enterprise communications platforms & endpoints and video conferencing markets. Market forecasts are provided in units and revenue for TDM PBX line licenses; IP PBX line licenses; UC software clients; messaging platforms seats; IP hard desktop phones; SIP hard desktop phones; media hard desktop phones; TDM hard desktop phones; video conferencing endpoints; and video conferencing infrastructure. Revenue is provided by region, customer size, and sales channels breakdown. Market shares are provided for each segment and region. The base year for this study is 2016 and each segment is forecasted to 2022.

Table of Contents

1. Market Definitions
2. Executive Summary
3. Drivers and Restraints
4. Growth Opportunities
5. PBX Line Licenses
6. UC Soft Client Licenses
7. Messaging Platforms Seats
8. UC Revenue
9. Hard Desktop Phones
10. Video Conferencing
11. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market
12. Customer Size
13. Sales Channel
14. Regional Market Share—Brazil
15. Regional Market Share—Mexico
16. Regional Market Share—Southern Cone
17. Regional Market Share—Andean Region
18. Regional Market Share—Cacar
19. Legal Disclaimer


List of Figures & Charts

1. Enterprise Communications Platforms & Endpoints and Video Conferencing Markets: Market Drivers, Latin America, 2017–2022
2. Enterprise Communications Platforms & Endpoints and Video Conferencing Markets: Market Restraints, Latin America, 2017–2022
3. IP PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022
4. IP PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022
5. TDM PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022
6. TDM PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022
7. PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022
8. PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022
9. PBX Line Licenses Segment: Vendor Market Share Line License Shipments, Latin America, 2015 and 2016
10. Unified Communications Software Clients Segment: Units Forecast by Region, Latin America, 2015–2022
11. Unified Communications Software Clients Segment: Units Forecast, Selected Countries, 2015–2022
12. Unified Communications Software Clients Segment: Vendor Market Share by License Shipments, Latin America, 2015 and 2016
13. Unified Messaging Segment: Units Forecast by Region, Latin America, 2015–2022
14. Unified Messaging Segment: Units Forecast, Selected Countries, 2015–2022
15. Unified Messaging Segment: Vendor Market Share by Seats, Latin America, 2015 and 2016
16. Unified Communications Segment: Revenue Forecast by Region, Latin America, 2015–2022
17. Unified Communications Segment: Revenue Forecast, Selected Countries, 2015–2022
18. Unified Communications Segment: Vendor Market Share by Revenue, Latin America, 2015 and 2016
19. IP Desktop Phones Segment: Units Forecast by Region, Latin America, 2015–2022
20. IP Desktop Phones Segment: Units Forecast, Selected Countries, 2015–2022
21. IP Desktop Phones Segment: Units Forecast by Segments, Latin America, 2015–2022
22. TDM Desktop Phones Segment: Units Forecast by Region, Latin America, 2015–2022
23. TDM Desktop Phones Segment: Units Forecast, Selected Countries, 2015–2022
24. IP Desktop Phones Segment: Revenue Forecast by Region, Latin America, 2015–2022
25. IP Desktop Phones Segment: Revenue Forecast, Selected Countries, 2015–2022
26. TDM Desktop Phones Segment: Revenue Forecast by Region, Latin America, 2015–2022
27. TDM Desktop Phones Segment: Revenue Forecast, Selected Countries, 2015–2022
28. IP Desktop Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
29. SIP Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
30. Media Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
31. TDM Desktop Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
32. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Latin America, 2015 and 2016
33. Video Conferencing Endpoints Segment: Units Forecast by Region, Latin America, 2015–2022
34. Video Conferencing Endpoints Segment: Units Forecast, Selected Countries, 2015–2022
35. Video Conferencing Endpoints Segment: Revenue Forecast by Region, Latin America, 2015–2022
36. Video Conferencing Endpoints Segment: Revenue Forecast, Selected Countries, 2015–2022
37. Video Conferencing Infrastructure Segment: Revenue Forecast by Region, Latin America, 2015–2022
38. Video Conferencing Infrastructure Segment: Revenue Forecast, Selected Countries, 2015–2022
39. Video Conferencing Endpoints Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
40. Video Conferencing Market (Endpoints + Infrastructure): Vendor Market Share by Revenue, Latin America, 2015 and 2016
41. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Revenue Forecast by Region, Latin America, 2015–2022
42. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Revenue Forecast, Selected Countries, 2015–2022
43. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Latin America, 2015 and 2016
44. Unified Communications and Hard Desktop Phones Segment: Percent Revenue by Customer Size, Latin America, 2015 and 2016
45. Video Conferencing Segment: Percent Revenue by Customer Size, Latin America, 2015 and 2016
46. Unified Communications and Hard Desktop Phones Segment: Percent Revenue by Sales Channel, Latin America, 2015 and 2016
47. Video Conferencing Segment: Percent Revenue by Sales Channel, Latin America, 2015 and 2016
48. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Brazil, 2015 and 2016
49. Unified Communications Segment Vendor Market Share by Revenue, Brazil, 2015 and 2016
50. Hard Desktop Phones Segment: Vendor Market Share by Revenue Brazil, 2015 and 2016
51. Video Conferencing Segment*: Vendor Market Share by Revenue, Brazil, 2015 and 2016
52. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Mexico, 2015 and 2016
53. Unified Communications Segment: Vendor Market Share by Revenue, Mexico, 2015 and 2016
54. Hard Desktop Phones Segment: Vendor Market Share by Revenue Mexico, 2015 and 2016
55. Video Conferencing Segment: Vendor Market Share by Revenue, Mexico, 2015 and 2016
56. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
57. Unified Communications Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
58. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
59. Video Conferencing Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
60. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
61. Unified Communications Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
62. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
63. Video Conferencing Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
64. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, CaCar, 2015 and 2016
65. Unified Communications Segment: Vendor Market Share by Revenue, CaCar, 2015 and 2016
66. Hard Desktop Phones Segment: Vendor Market Share by Revenue, CaCar, 2015 and 2016
67. Video Conferencing Segment*: Vendor Market Share by Revenue, CaCar, 2015 and 2016



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