Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2022

Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2022

Enhancing the End-user Experience will Prove Fundamental to Compete against Cloud-based Solutions

RELEASE DATE
02-Feb-2017
REGION
Latin America
Research Code: K12A-01-00-00-00
SKU: IT03202-LA-MR_19381

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Description

The Latin American enterprise communications platforms & endpoints and video conferencing markets suffered from a challenging economic scenario and increased competition from cloud-based communications solutions. As a result, products shipped to the region as well as the revenue generated decreased in 2016.

Enterprise communications vendors are now facing several challenges, such as the rapid move to cloud-based solutions from small and medium businesses, increased competition from real-time collaboration apps, tough economic scenario, and lack of channel partner capabilities to sell to line-of-business decision makers.

Nevertheless, in the coming years, the market is expected to be driven by new generations of workers who demand higher use of technology in the workplace; an expected economic recovery in 2017 that will activate postponed technology acquisitions; the infrastructure, security, and integration concerns of cloud solutions which drive premises-based systems adoption; and the increased adoption of teleworking and remote working that generates demand for powerful and secure enterprise communications tools.

Additionally, growth opportunities are still presented to vendors in terms of the following:
·Connected work
Consumerization of IT has raised the bar for connected user experiences, especially for enterprise mobile apps. Connected Work is characterized by connected user experiences across devices, modalities, applications, and locations.
·User adoption services
Users are so entrenched in the way they work that it is often difficult to prompt them to use many of the features and capabilities provided by conferencing solutions.
·Analytics
Rich and actionable analytics are a multi-tier opportunity that vendors have begun employing to up their game.
·Social collaboration
Social collaboration represents a key component in realizing the vision of contextual, persistent, collaborative workspaces.
·Video collaboration vision
The days of video conferencing as a stand-alone application are numbered.
·Return on collaboration (ROC)
Broader than ROI, ROC gauges the impact of collaboration on key functional areas such as R&D, sales, marketing, HR, IR, and PR.

This research service provides a detailed segmentation of the enterprise communications platforms & endpoints and video conferencing markets. Market forecasts are provided in units and revenue for TDM PBX line licenses; IP PBX line licenses; UC software clients; messaging platforms seats; IP hard desktop phones; SIP hard desktop phones; media hard desktop phones; TDM hard desktop phones; video conferencing endpoints; and video conferencing infrastructure. Revenue is provided by region, customer size, and sales channels breakdown. Market shares are provided for each segment and region. The base year for this study is 2016 and each segment is forecasted to 2022.

List of Figures
  • 1. Enterprise Communications Platforms & Endpoints and Video Conferencing Markets: Market Drivers, Latin America, 2017–2022
  • 2. Enterprise Communications Platforms & Endpoints and Video Conferencing Markets: Market Restraints, Latin America, 2017–2022
  • 3. IP PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022
  • 4. IP PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022
  • 5. TDM PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022
  • 6. TDM PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022
  • 7. PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022
  • 8. PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022
  • 9. PBX Line Licenses Segment: Vendor Market Share Line License Shipments, Latin America, 2015 and 2016
  • 10. Unified Communications Software Clients Segment: Units Forecast by Region, Latin America, 2015–2022
  • 11. Unified Communications Software Clients Segment: Units Forecast, Selected Countries, 2015–2022
  • 12. Unified Communications Software Clients Segment: Vendor Market Share by License Shipments, Latin America, 2015 and 2016
  • 13. Unified Messaging Segment: Units Forecast by Region, Latin America, 2015–2022
  • 14. Unified Messaging Segment: Units Forecast, Selected Countries, 2015–2022
  • 15. Unified Messaging Segment: Vendor Market Share by Seats, Latin America, 2015 and 2016
  • 16. Unified Communications Segment: Revenue Forecast by Region, Latin America, 2015–2022
  • 17. Unified Communications Segment: Revenue Forecast, Selected Countries, 2015–2022
  • 18. Unified Communications Segment: Vendor Market Share by Revenue, Latin America, 2015 and 2016
  • 19. IP Desktop Phones Segment: Units Forecast by Region, Latin America, 2015–2022
  • 20. IP Desktop Phones Segment: Units Forecast, Selected Countries, 2015–2022
  • 21. IP Desktop Phones Segment: Units Forecast by Segments, Latin America, 2015–2022
  • 22. TDM Desktop Phones Segment: Units Forecast by Region, Latin America, 2015–2022
  • 23. TDM Desktop Phones Segment: Units Forecast, Selected Countries, 2015–2022
  • 24. IP Desktop Phones Segment: Revenue Forecast by Region, Latin America, 2015–2022
  • 25. IP Desktop Phones Segment: Revenue Forecast, Selected Countries, 2015–2022
  • 26. TDM Desktop Phones Segment: Revenue Forecast by Region, Latin America, 2015–2022
  • 27. TDM Desktop Phones Segment: Revenue Forecast, Selected Countries, 2015–2022
  • 28. IP Desktop Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
  • 29. SIP Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
  • 30. Media Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
  • 31. TDM Desktop Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
  • 32. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Latin America, 2015 and 2016
  • 33. Video Conferencing Endpoints Segment: Units Forecast by Region, Latin America, 2015–2022
  • 34. Video Conferencing Endpoints Segment: Units Forecast, Selected Countries, 2015–2022
  • 35. Video Conferencing Endpoints Segment: Revenue Forecast by Region, Latin America, 2015–2022
  • 36. Video Conferencing Endpoints Segment: Revenue Forecast, Selected Countries, 2015–2022
  • 37. Video Conferencing Infrastructure Segment: Revenue Forecast by Region, Latin America, 2015–2022
  • 38. Video Conferencing Infrastructure Segment: Revenue Forecast, Selected Countries, 2015–2022
  • 39. Video Conferencing Endpoints Segment: Vendor Market Share by Units, Latin America, 2015 and 2016
  • 40. Video Conferencing Market (Endpoints + Infrastructure): Vendor Market Share by Revenue, Latin America, 2015 and 2016
  • 41. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Revenue Forecast by Region, Latin America, 2015–2022
  • 42. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Revenue Forecast, Selected Countries, 2015–2022
  • 43. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Latin America, 2015 and 2016
  • 44. Unified Communications and Hard Desktop Phones Segment: Percent Revenue by Customer Size, Latin America, 2015 and 2016
  • 45. Video Conferencing Segment: Percent Revenue by Customer Size, Latin America, 2015 and 2016
  • 46. Unified Communications and Hard Desktop Phones Segment: Percent Revenue by Sales Channel, Latin America, 2015 and 2016
  • 47. Video Conferencing Segment: Percent Revenue by Sales Channel, Latin America, 2015 and 2016
  • 48. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Brazil, 2015 and 2016
  • 49. Unified Communications Segment Vendor Market Share by Revenue, Brazil, 2015 and 2016
  • 50. Hard Desktop Phones Segment: Vendor Market Share by Revenue Brazil, 2015 and 2016
  • 51. Video Conferencing Segment*: Vendor Market Share by Revenue, Brazil, 2015 and 2016
  • 52. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Mexico, 2015 and 2016
  • 53. Unified Communications Segment: Vendor Market Share by Revenue, Mexico, 2015 and 2016
  • 54. Hard Desktop Phones Segment: Vendor Market Share by Revenue Mexico, 2015 and 2016
  • 55. Video Conferencing Segment: Vendor Market Share by Revenue, Mexico, 2015 and 2016
  • 56. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
  • 57. Unified Communications Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
  • 58. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
  • 59. Video Conferencing Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016
  • 60. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
  • 61. Unified Communications Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
  • 62. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
  • 63. Video Conferencing Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016
  • 64. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, CaCar, 2015 and 2016
  • 65. Unified Communications Segment: Vendor Market Share by Revenue, CaCar, 2015 and 2016
  • 66. Hard Desktop Phones Segment: Vendor Market Share by Revenue, CaCar, 2015 and 2016
  • 67. Video Conferencing Segment*: Vendor Market Share by Revenue, CaCar, 2015 and 2016
Related Research
The Latin American enterprise communications platforms & endpoints and video conferencing markets suffered from a challenging economic scenario and increased competition from cloud-based communications solutions. As a result, products shipped to the region as well as the revenue generated decreased in 2016. Enterprise communications vendors are now facing several challenges, such as the rapid move to cloud-based solutions from small and medium businesses, increased competition from real-time collaboration apps, tough economic scenario, and lack of channel partner capabilities to sell to line-of-business decision makers. Nevertheless, in the coming years, the market is expected to be driven by new generations of workers who demand higher use of technology in the workplace; an expected economic recovery in 2017 that will activate postponed technology acquisitions; the infrastructure, security, and integration concerns of cloud solutions which drive premises-based systems adoption; and the increased adoption of teleworking and remote working that generates demand for powerful and secure enterprise communications tools. Additionally, growth opportunities are still presented to vendors in terms of the following: ·Connected work Consumerization of IT has raised the bar for connected user experiences, especially for enterprise mobile apps. Connected Work is characterized by connected user experiences across devices, modalities, applications, and locations. ·User adoption services Users are so entrenched in the way they work that it is often difficult to prompt them to use many of the features and capabilities provided by conferencing solutions. ·Analytics Rich and actionable analytics are a multi-tier opportunity that vendors have begun employing to up their game. ·Social collaboration Social collaboration represents a key component in realizing the vision of contextual, persistent, collaborative workspaces. ·Video collaboration vision The days of video conferencing a
More Information
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Table of Contents | Market Definitions~ | Executive Summary~ | Drivers and Restraints~ | Growth Opportunities~ | PBX Line Licenses~ | UC Soft Client Licenses~ | Messaging Platforms Seats~ | UC Revenue~ | Hard Desktop Phones~ | Video Conferencing~ | Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market~ | Customer Size~ | Sales Channel~ | Regional Market Share—Brazil~ | Regional Market Share—Mexico~ | Regional Market Share—Southern Cone~ | Regional Market Share—Andean Region~ | Regional Market Share—Cacar~ | Legal Disclaimer~
List of Charts and Figures 1. Enterprise Communications Platforms & Endpoints and Video Conferencing Markets: Market Drivers, Latin America, 2017–2022~ 2. Enterprise Communications Platforms & Endpoints and Video Conferencing Markets: Market Restraints, Latin America, 2017–2022~ 3. IP PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022~ 4. IP PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022~ 5. TDM PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022~ 6. TDM PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022~ 7. PBX Line Licenses Segment: Units Forecast by Region, Latin America, 2015–2022~ 8. PBX Line Licenses Segment: Units Forecast, Selected Countries, 2015–2022~ 9. PBX Line Licenses Segment: Vendor Market Share Line License Shipments, Latin America, 2015 and 2016~ 10. Unified Communications Software Clients Segment: Units Forecast by Region, Latin America, 2015–2022~ 11. Unified Communications Software Clients Segment: Units Forecast, Selected Countries, 2015–2022~ 12. Unified Communications Software Clients Segment: Vendor Market Share by License Shipments, Latin America, 2015 and 2016~ 13. Unified Messaging Segment: Units Forecast by Region, Latin America, 2015–2022~ 14. Unified Messaging Segment: Units Forecast, Selected Countries, 2015–2022~ 15. Unified Messaging Segment: Vendor Market Share by Seats, Latin America, 2015 and 2016~ 16. Unified Communications Segment: Revenue Forecast by Region, Latin America, 2015–2022~ 17. Unified Communications Segment: Revenue Forecast, Selected Countries, 2015–2022~ 18. Unified Communications Segment: Vendor Market Share by Revenue, Latin America, 2015 and 2016~ 19. IP Desktop Phones Segment: Units Forecast by Region, Latin America, 2015–2022~ 20. IP Desktop Phones Segment: Units Forecast, Selected Countries, 2015–2022~ 21. IP Desktop Phones Segment: Units Forecast by Segments, Latin America, 2015–2022~ 22. TDM Desktop Phones Segment: Units Forecast by Region, Latin America, 2015–2022~ 23. TDM Desktop Phones Segment: Units Forecast, Selected Countries, 2015–2022~ 24. IP Desktop Phones Segment: Revenue Forecast by Region, Latin America, 2015–2022~ 25. IP Desktop Phones Segment: Revenue Forecast, Selected Countries, 2015–2022~ 26. TDM Desktop Phones Segment: Revenue Forecast by Region, Latin America, 2015–2022~ 27. TDM Desktop Phones Segment: Revenue Forecast, Selected Countries, 2015–2022~ 28. IP Desktop Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016~ 29. SIP Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016~ 30. Media Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016~ 31. TDM Desktop Phones Segment: Vendor Market Share by Units, Latin America, 2015 and 2016~ 32. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Latin America, 2015 and 2016~ 33. Video Conferencing Endpoints Segment: Units Forecast by Region, Latin America, 2015–2022~ 34. Video Conferencing Endpoints Segment: Units Forecast, Selected Countries, 2015–2022~ 35. Video Conferencing Endpoints Segment: Revenue Forecast by Region, Latin America, 2015–2022~ 36. Video Conferencing Endpoints Segment: Revenue Forecast, Selected Countries, 2015–2022~ 37. Video Conferencing Infrastructure Segment: Revenue Forecast by Region, Latin America, 2015–2022~ 38. Video Conferencing Infrastructure Segment: Revenue Forecast, Selected Countries, 2015–2022~ 39. Video Conferencing Endpoints Segment: Vendor Market Share by Units, Latin America, 2015 and 2016~ 40. Video Conferencing Market (Endpoints + Infrastructure): Vendor Market Share by Revenue, Latin America, 2015 and 2016~ 41. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Revenue Forecast by Region, Latin America, 2015–2022~ 42. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Revenue Forecast, Selected Countries, 2015–2022~ 43. Total Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Latin America, 2015 and 2016~ 44. Unified Communications and Hard Desktop Phones Segment: Percent Revenue by Customer Size, Latin America, 2015 and 2016~ 45. Video Conferencing Segment: Percent Revenue by Customer Size, Latin America, 2015 and 2016~ 46. Unified Communications and Hard Desktop Phones Segment: Percent Revenue by Sales Channel, Latin America, 2015 and 2016~ 47. Video Conferencing Segment: Percent Revenue by Sales Channel, Latin America, 2015 and 2016~ 48. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Brazil, 2015 and 2016~ 49. Unified Communications Segment Vendor Market Share by Revenue, Brazil, 2015 and 2016~ 50. Hard Desktop Phones Segment: Vendor Market Share by Revenue Brazil, 2015 and 2016~ 51. Video Conferencing Segment*: Vendor Market Share by Revenue, Brazil, 2015 and 2016~ 52. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Mexico, 2015 and 2016~ 53. Unified Communications Segment: Vendor Market Share by Revenue, Mexico, 2015 and 2016~ 54. Hard Desktop Phones Segment: Vendor Market Share by Revenue Mexico, 2015 and 2016~ 55. Video Conferencing Segment: Vendor Market Share by Revenue, Mexico, 2015 and 2016~ 56. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016~ 57. Unified Communications Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016~ 58. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016~ 59. Video Conferencing Segment: Vendor Market Share by Revenue, Southern Cone, 2015 and 2016~ 60. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, Andean Region, 2015 and 2016~ 61. Unified Communications Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016~ 62. Hard Desktop Phones Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016~ 63. Video Conferencing Segment: Vendor Market Share by Revenue, Andean Region, 2015 and 2016~ 64. Enterprise Communications Platforms & Endpoints and Video Conferencing Market: Vendor Market Share by Revenue, CaCar, 2015 and 2016~ 65. Unified Communications Segment: Vendor Market Share by Revenue, CaCar, 2015 and 2016~ 66. Hard Desktop Phones Segment: Vendor Market Share by Revenue, CaCar, 2015 and 2016~ 67. Video Conferencing Segment*: Vendor Market Share by Revenue, CaCar, 2015 and 2016~
Author Sebastian Menutti
Industries Information Technology
WIP Number K12A-01-00-00-00
Is Prebook No