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Making Field Service Management More Predictive, Proactive, and Preventive

Leveraging Remote Monitoring and Mobility to Create a Smarter Service Presence

  • Research Code : 9ABE-00-05-00-00
  • SKU : TE00233-NA-MR_01343
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  • Release Date : 21-Aug-2014
  • Region : North America
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This market insight examines the next step in the evolution of mobile field service management (FSM) capabilities. Current FSM customer feedback, key market trends, and technological developments have converged to enable a more proactive and preventive field service ecosystem. Examples of integrated FSM and M2M solutions and their benefits, along with potential purchase considerations are included in this primary analysis of an evolving field service model.

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