Market Insight - CRM Integration

USD 995.00

* Required Fields

USD 995.00


Be the first to review this product

CRM has quickly become an enterprise initiative. Rarely do organizations embark on any customer facing initiative without understanding how the entire enterprise will benefit and what procesess will be impacted. How can applications from in different functional areas be implemented to work together? What are the types of integration projects companies are focused and what best practices have been developed? This Insight will discuss these and other critical issues on how the integration of CRM applications can be as transparent as the organizations customer-centric processes.

Table of Contents

Market Insight - CRM Integration, CRM IntegrationIntroduction and Challenges/ScenariosIntroductionIntegrated CRM and the EnterpriseCRM Integration ChallengesIntegration ScenariosProcess Alignment and Best PracticesIntegration and Business Process AlignmentCustomer Data Integration (CDI)Best Practices/Summary

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.