Mexican and Central American and the Caribbean Contact Center Outsourcing Services Markets 2010

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This study examines the trends in the contact center outsourcing services markets in Mexico and Central America and the Caribbean and forecasts the market demand. It provides an extensive coverage of the services delivered both in each of the local markets and those provided from these countries to others overseas. This study shows the data for outsourcing offshore services alone, thereby excluding those offshore operations inhouse. In this study, revenues have been defined as those received by outsourcing companies for the provision of customer-agent interaction services in Mexico and Central America and the Caribbean.

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Mexican and Central American and the Caribbean Contact Center Outsourcing Services Markets 2010, Mexican and CaCar Contact Center Outsourcing Services Markets 2010Mexico and Central American and the Caribbean Contact Center Markets 2010Mexican and Central American and the Caribbean Contact Center




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