MPLS Service Level Agreements: From Network to Service Centric

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In this report Stratecast will analyze current CSP MPLS SLA offerings, and examine their ability to support the ongoing demands of its customers. We will also identify areas for improvement that will add more value to the MPLS proposition and provide CSPs with a more competitive and customer friendly offer.

Table of Contents

MPLS Service Level Agreements: From Network to Service CentricBCS 2-1IntroductionService Level Agreements: A Critical Component of MPLSNetwork Based Performance MeasurementsService Wrap Performance MeasurementsService Provider SLA Credit StructureNetwork Centric to Service CentricProviding Service AssuranceThe Last WordAbout Stratecast

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