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Navigating Digital Transformation in Government
Navigating Digital Transformation in Government
A Customer Perspective
27-Sep-2016
Global
Customer Research
$3,000.00
Special Price $2,250.00 save 25 %
Description
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.
Table of Contents
Research Objectives
Survey Methodology
IT Decision Maker Profile
Respondent Jobs Titles
Executive Summary
Executive Summary (continued)
Top Challenges for IT
Top Challenges for IT by Size of Organization
Top Challenges for IT by Region
Top Challenges for IT by Industry Sector
Top Drivers for IT Investment
Top Drivers for IT Investment in 2018 by Size of Organization
Plans for Investment in IT
Top Technologies Impact on Revenues
Top Technologies Impact on Revenues by Size of Organization
Top Technologies Impact on Revenues by Region
Top Technologies Impact on Revenues by Organization Type
Top Technologies That Positively Impact Cost Reduction
Top Technologies That Positively Impact Cost Reduction by Size of Organization
Top Technologies That Positively Impact Cost Reduction by Region
Top Technologies That Positively Impact Cost Reduction by Organization Type
Top Security Concerns
Top Security Concerns by Size of Organization
Top Security Concerns by Region
Top Security Concerns by Organization Type
Top Security Concerns by Job Title
Importance of mCommerce
The Internet of Things Deployment Stages
The Internet of Things Deployment Stages by Organization Type
Top Concerns About the Internet
Drivers for Investment in Internet of Things
Best Chip/Module Vendor for the Internet of Things
Best Devices Vendors for the Internet of Things
Best Networking Provider for the Internet of Things
Best Platform Provider for the Internet of Things
Best Systems Integrator for the Internet of Things
Influences for Selecting a Cloud Provider
Percentage of Storage Moved to the Cloud
Percentage of Applications Moved to the Cloud
Value of Cloud-Based Solutions Among Users
Satisfaction with Cloud-Based Solutions
Barriers to Adoption of Cloud-Based Solutions
Use of Mobile Devices
Support for Mobile Operating Systems
Enforcing BYOD Policies and Expectations for Future
Organization’s Approach to IT Investments and its Competitive Assessment
IT Solutions Usage by Technology Adoption
2015 IT Budget in Relation to Organization’s Revenue
2015 vs 2016 IT Budget Allocation
Expected IT Budget Change in 2017
Percentage of IT Budget Consumed by Top Three Communications Suppliers
CAPEX Vs. OPEX Spending
Percentage of IT Budget Consumed by Small to Medium Communications Suppliers
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Popular Topics
•Governments around the world are going through a digital transformation, although they are in various stages of implementation. The more innovative regions are creating smart cities where infrastructure, energy, transportation, and public safety are digitized to improve efficiency and communications and improve the lives and economies of their communities.
•The top IT challenges for respondents are dealing with security threats, ensuring network stability and reliability, and procuring sufficient IT budget – especially in the face of skeptical executives.
•This year, top drivers for IT investments include improving productivity, reducing operational costs, and attracting and retaining a competitive workforce. However, in two years, governments will also be focused on boosting creativity and innovation and improving the customer experience.
•Today, the most commonly deployed IT tools focus on cyber security, back-office applications, and the customer experience. This suggests government
| Deliverable Type | Customer Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Alpa Shah |
| Industries | Telecom |
| WIP Number | 9AC0-00-26-00-00 |
| Keyword 1 | Digital Transformation in Government |
| Keyword 2 | Top Challenges for IT |
| Keyword 3 | Top Drivers for IT Investment |
| Is Prebook | No |