Navigating Digital Transformation in Retail

Navigating Digital Transformation in Retail

RELEASE DATE
23-Sep-2016
REGION
North America
Research Code: 9AC0-00-28-00-00
SKU: IT03149-NA-CR_18934

$3,000.00

Special Price $2,250.00 save 25 %

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SKU
IT03149-NA-CR_18934

$3,000.00

$2,250.00 save 25 %

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Description

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Table of Contents

Research Objectives

Survey Methodology

IT Decision Maker Profile

Respondent Jobs Titles

Organization’s Revenues Growth and Margin

Key Findings

Key Findings (continued)

Key Findings (continued)

Top Challenges for IT

Top Challenges for IT by Size of Organization

Top Challenges for IT by Region

Top Challenges for IT by CEO and CIO

Top Challenges for IT by Organization’s Revenue Growth

Top Challenges for IT by Organization’s Margin

Top Drivers for IT Investment

Top Drivers for IT Investment in 2018 by Size of Organization

Top Drivers for IT Investment in 2018 by CEO and CIO

Top Drivers for IT Investment in 2018 by Organization’s Revenue Growth

Top Drivers for IT Investment in 2018 by Organization’s Margin

Plans for investment in IT

Top Technologies Impact on Revenues

Top Technologies Impact on Revenues by Size of Organization

Top Technologies Impact on Revenues by Region

Top Technologies Impact on Revenues by Job Title

Top Technologies Impact on Revenues by Organization’s Revenue Growth

Top Technologies Impact on Revenues by Organization’s Margin

Top Technologies That Positively Impact Cost Reduction

Top Technologies That Positively Impact Cost Reduction by Size of Organization

Top Technologies That Positively Impact Cost Reduction by Region

Top Technologies That Positively Impact Cost Reduction by Job Title

Top Technologies That Positively Impact Cost Reduction by Organization’s Revenue Growth

Top Technologies That Positively Impact Cost Reduction by Organization’s Margin

Top Security Concerns

Top Security Concerns by Size of Organization

Top Security Concerns by Region

Top Security Concerns by Job Title

Top Security Concerns by Organization’s Revenue Growth

Top Security Concerns by Organization’s Margin

Importance of mCommerce

The Internet of Things Deployment Stages

Top Concerns About the Internet

Drivers for Investment in Internet of Things

Best Chip/Module Vendor for the Internet of Things

Best Devices Vendors for the Internet of Things

Best Networking Provider for the Internet of Things

Best Platform Provider for the Internet of Things

Best Systems Integrator for the Internet of Things

Influences for Selecting a Cloud Provider

Percentage of Storage Moved to the Cloud

Percentage of Applications Moved to the Cloud

Value of Cloud-Based Solutions Among Users

Satisfaction with Cloud-Based Solutions

Barriers to Adoption of Cloud-Based Solutions

Use of Mobile Devices

Support for Mobile Operating Systems

Enforcing BYOD Policies and Expectations for Future

Organization’s Approach to IT Investments and its Competitive Assessment

Organization’s Approach to IT Investments by Organization’s Revenue Growth

Organization’s Approach to IT Investments by Organization’s Margin

IT Solutions Usage by Technology Adoption

2015 IT Budget in Relation to Organization’s Revenue

2015 vs 2016 IT Budget Allocation

Expected IT Budget Change in 2017

Percentage of IT Budget Consumed by Top Three Communications Suppliers

Percentage of IT Budget Consumed by Small to Medium Communications Suppliers

CAPEX Vs. OPEX Spending

Any Questions?

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.--BEGIN PROMO--

•The retail industry is one where tremendous digital transformation is occurring. From bricks and mortars to eCommerce and mCommerce; from retail stores that will soon become distribution centers; from cash registers to the use of mobile devices on the floor to process payments - these are all innovative changes changing the face of a very competitive industry. 

•The top IT challenges for respondents in the retail sector are dealing with security threats, ensuring network stability and reliability, and aligning IT with business strategy.

•By far the biggest driver for IT investments in the retail sector is reducing costs in 2106. However, the focus will shift to gaining a competitive advantage and improving collaboration among other driving forces.

•Cybersecurity dominates the IT plans for investment today, but interest in UCC, enterprise mobility management and IoT deployment will increase rapidly over the next few years.

•eCommerce/mCommerce, social media management and marketing tools, and digital marketing are the IT solutions that have the most positive impact on retail companies’ revenues.

•mCommerce is important or very important to 64 percent of retail companies. Larger companies find greater value in mCommerce.

•Companies with the strongest revenue growth are focused on improving customer experience and sales and marketing effectiveness far more than retailers with moderate or modest revenue growth rates. 

More Information
No Index No
Podcast No
Author Alpa Shah
Industries Information Technology
WIP Number 9AC0-00-28-00-00
Keyword 1 Navigating Digital Transformation in Retail
Keyword 2 Enterprise Mobility Management
Keyword 3 Social Media Management
Is Prebook No