Navigating Digital Transformation in Wholesale, Distribution and Logistics

A Customer Perspective

USD 3,000

* Required Fields

USD 3,000

PAY BY INVOICE

Be the first to review this product

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Excerpts from study:

•The wholesale, distribution, and logistics industries are embracing digital transformation. With regard to the phase of Internet of Things (IoT) deployment, 47% of the respondents completed internal deployments while 40% provided live IoT services and 35% implemented small trials with customers, distributors, and suppliers. Most of the other industries we covered in our study were primarily in the watch and learn phase.

•Security risks and managing data protection and privacy requirements are the main restraints to deploying IoT. The drivers for investment in IoT include to collect customer usage data, boost customer service/marketing, and optimize field or on-site operations.

•In general, dealing with security threats, ensuring network stability/ reliability, and aligning IT with business strategies are top IT challenges in the wholesale, distribution and logistics industries.

•Gaining a competitive advantage and improving customer experience become more important factors in IT investment decisions over the next few years.

•Companies with high margins found social media management and marketing tools to have a greater impact on revenues than those with modest or moderate margins.

•Infrastructure and data centers, eCommerce/mCommerce, and social media management & marketing tools are the top three technologies that help manufacturing companies reduce costs.

•Cyber-crime, malware, and cyber espionage are the top three security concerns in the wholesale, distribution, and logistics industries.

Table of Contents

Navigating Digital Transformation in Wholesale, Distribution and LogisticsResearch Objectives and MethodsResearch ObjectivesSurvey MethodologyIT Decision Maker ProfileRespondent Job TitlesOrganization’s Revenues Growth and MarginExecutive SummarySummary of Major FindingsSummary of Major Findings (continued)How Wholesale, Distribution and Logistics is Using IT in an Era of Digital TransformationTop Challenges for ITTop Challenges for IT by Size of OrganizationTop Challenges for IT by RegionTop Challenges for IT by CEO and CIOTop Challenges for IT by Organization’s Revenue GrowthTop Challenges for IT by Organization’s MarginTop Drivers for IT InvestmentTop Drivers for IT Investment in 2018 by Size of OrganizationTop Drivers for IT Investment in 2018 by CEO and CIOTop Drivers for IT Investment in 2018 by Organization’s Revenue GrowthTop Drivers for IT Investment in 2018 by Organization’s MarginPlans for Investment in ITTop Technologies Impact on RevenuesTop Technologies Impact on Revenues by Size of OrganizationTop Technologies Impact on Revenues by RegionTop Technologies Impact on Revenues by Job TitleTop Technologies Impact on Revenues by Organization’s Revenue GrowthTop Technologies Impact on Revenues by Organization’s MarginTop Technologies That Positively Impact Cost ReductionTop Technologies That Positively Impact Cost Reduction by Size of OrganizationTop Technologies That Positively Impact Cost Reduction by RegionTop Technologies That Positively Impact Cost Reduction by Job TitleTop Technologies That Positively Impact Cost Reduction by Organization’s Revenue GrowthTop Technologies That Positively Impact Cost Reduction by Organization’s MarginTop Security ConcernsTop Security Concerns by Size of Organization Top Security Concerns by RegionTop Security Concerns by Job Title Top Security Concerns by Organization’s Revenue GrowthTop Security Concerns by Organization’s MarginImportance of mCommerceOpportunities for the Internet of ThingsThe Internet of Things Deployment StagesTop Concerns About the Internet of ThingsDrivers for Investment in Internet of ThingsBest Chip/Module Vendor for the Internet of ThingsBest Devices Vendors for the Internet of ThingsBest Networking Provider for the Internet of ThingsBest Platform Provider for the Internet of ThingsBest Systems Integrator for the Internet of ThingsTrends in CloudInfluences for Selecting a Cloud ProviderPercentage of Storage Moved to the CloudPercentage of Applications Moved to the CloudValue of Cloud-Based Solutions Among UsersSatisfaction with Cloud-Based SolutionsBarriers to Adoption of Cloud-Based SolutionsTrends in Mobile & WirelessUse of Mobile DevicesSupport for Mobile Operating SystemsEnforcing BYOD Policies and Expectations for FuturePerception of Organizations’ SuccessOrganization’s Approach to IT Investments and its Competitive AssessmentOrganization’s Approach to IT Investments by Organization’s Revenue GrowthOrganization’s Approach to IT Investments by Organization’s MarginIT Solutions Usage by Technology AdoptionBudget Allocation2015 IT Budget in Relation to Organization’s Revenue2015 vs 2016 IT Budget AllocationExpected IT Budget Change in 2017Percentage of IT Budget Consumed by Top Three Communications SuppliersPercentage of IT Budget Consumed by Small to Medium Communications SuppliersCAPEX Vs. OPEX SpendingAny Questions?Legal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




Related Research

Release Date : 05-May-17

Region : North America

Release Date : 03-Nov-16

Region : North America

Release Date : 14-Oct-16

Region : North America

Release Date : 05-Oct-16

Region : North America

Release Date : 04-Oct-16

Region : North America

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.